Kerem Utku Söylemez

Hello! My name is Kerem Söylemez, and I’m an enthusiastic and dependable individual currently seeking remote opportunities in Customer Support and Writing & Translation. I’m passionate about communication, helping others, and working in an organized, detail-oriented way.

Although I’m new to freelancing, I bring with me a strong work ethic and a clear goal: to support my professional tennis journey by working online. I understand that starting from the bottom means I need to prove myself, and I’m fully ready for that. I’m patient, polite, and always open to feedback and improvement.

In the customer support field, I can assist with:

Email handling

Live chat support

Responding to customer inquiries clearly and respectfully

Simple troubleshooting or guiding customers through steps

I’m comfortable working with tools like Gmail, Google Docs, and online ticketing systems (I can learn others quickly). I have a reliable internet connection, a personal computer, and a quiet place to work. My English is intermediate (B1-B2 level), and while my speaking is improving, my writing is clearer and more confident. That’s why I’m also offering services in the Writing & Translation category.

In the writing field, I can help with:

Short blog posts

Product descriptions

Basic web content

English–Turkish / Turkish–English translation

As a native Turkish speaker with a growing command of English, I can help clients bridge the gap between both languages — whether it's customer messages, product listings, or simple content. I pay close attention to tone and clarity.

I’m available for part-time or full-time work, and I’m flexible with working hours. Furthermore, I take deadlines seriously, and I’m always willing to go the extra mile to deliver a good result.

If you’re looking for someone who’s serious, humble, and committed to doing things right — I’d love to hear from you. Thank you for considering my profile!