19-8 Deca Homes,Catalunan Grande, Davao City, Philippines
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KEPEE DUEN F. DEQUIT
PROFILE
I have been working for 5 years and mostly into industries that require great analytical skills and eye for
numbers. I began my career for a Financial Account of Western Union then into Sales and business then
finally, for a Medical Billing Company.
EDUCATION
Bachelor of Arts Major in PHILOSOPHY (March 2011)
Notre Dame University
Cotabato City
Philippines
WORK
EXPERIENCES
Medical Billing Supervisor
Dec. 2016- July 2017
ISTA Solutions – Davao City, Philippines
▪ Performs thorough analysis of the company ledger to trace the root cause of balances.
▪ Double -check invoices and payment details for accurate data encoding.
▪ Conducts Coaching and Training.
▪ Analyzes Team’s performance and organizes strategies to achieve goals.
▪ Presenting Outputs and weekly results to the Client.
▪ Conducts screening and interview for Applicants.
Technical Support Representative (Frontier)
Nov. 2014 –Aug. 2016
IBEX Global – Davao City, Philippines
▪ Maintains overall customer satisfaction by providing quality call handling and providing resolution.
▪ Walkthrough customers regarding technical setup and basic troubleshooting for modem, router, cable box,
TV and other gadgets.
▪ Offer customers other services or product upgrades sales.
▪ Makes sure that all goals and targets are met.
Customer Service Associate (Western Union)
VXI Global Holdings – Davao City, Philippines
▪ Assist Customers in sending/receiving funds thru money Transfer.
▪ Answer Customers’ inquiries regarding offered products and services.
▪ Always being mindful of the state policies and regulations.
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Oct. 2012 – Oct. 2014
Maintains Integrity in all transactions.
Achieves targets and goals set by the team and by the company.
HIGHLIGHTS
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Dedicated, disciplined and can work independently under minimal supervision.
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Enthusiastic and every positive; loves challenges and learning.
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Can work under pressure; enjoys deadlines and targets.
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Excellent in English Communication in both oral and written.
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Well-verse in MS Office Software, Google Apps and AutoCAD.
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Willing to undergo training and coaching for further development.
