Kenny Vale

 KENNETH REY REMO VALE Born: July 3, 1987 Lapo-Lapo 1st San Jose, Batangas ▪Phone: (+63998)- E-mail:- Skype ID: kenneth_vale Summary I am highly efficient and well experienced in virtual / admin assistant tasks. I am equipped with the skills and knowledge that will be vital in performing my duties and responsibilities. I have worked with several and prominent institutions that developed my abilities over time. My top priority is to be in a position where I will excel and be recognized for an excellent performance. It will be an uttermost pleasure for me to contribute to the company's success. Because to that effect, it will prove my effectiveness in the position I am designated. Highlights Experience as a Virtual/Admin Assistant Experience as a Sales Coach and Team Lead Experience in Sales Experience in Collections Experience in Customer Service English Fluent Good interpersonal skills Accomplishments Consistent Top Performer Promotion and Productivity Achievements Value Statement To provide world-class service to my clients. Experience Freelancer for US Real Estate Role: ISA and Admin Assistant May 2018 to October 2018 Exigosource FBA Specialist January 2018 to April 2018 Product Listing Product Sourcing Tools: Tactical Arbitrage, Seller Central, Keepa, Revseller and Shipstation VirtuDesk Inc. 4020 Lake Washington Blvd NE #310, Kirkland, WA 98033, USA Inside Sales Agent June 2017 to December 2017 Manage call outs to Buyer & Sellers – FSBOs, Expireds, JustListed, JustSolds and Circle Prospecting. Enter leads from Zillow, Trulia, Premier Agent & Realtor.com List of all CRM, systems, programs and tools used: CRM: E-edge,MarketLeader,KW.comandZillow.com,CINC, Boomtown, Follow-up Boss, Firepoint and Liondesk PROGRAMS & TOOLS: Skype, Gmail, Google Drive, Calendar and other Features, Free carrier look up, Ring Central, Landvoice, Mojo and X Lite Marketing, Transaction Coordination, Listings Management, Database Management and Admin Support. Managed social media sites such as Facebook, Twitter, LinkedIn, Pinterest and created content for posting on these sites. My Out Desk Virtual Assistants 2277 Fair Oaks Blvd. Suite 455 Sacramento, CA 95825 Inside Sales Agent May 2015 to May 2017 Manage call outs to Buyer & Sellers – FSBOs, Expireds, JustListed, JustSolds and Circle Prospecting. Enter leads from Zillow, Trulia, Premier Agent & Realtor.com List of all CRM, systems, programs and tools used: CRM: E-edge, Market Leader, KW.com and Zillow.com, CINC, Boomtown, Follow-up Boss PROGRAMS & TOOLS: Skype, Gmail, Google Drive, Calendar and other Features, Free carrier look up, Ring Central, Landvoice and X Lite Marketing, Transaction Coordination, Listings Management, Database Management and Admin Support. Managed social media sites such as Facebook, Twitter, LinkedIn, Pinterest and created content for posting on these sites. Hinduja Global Solutions American Express Account Libis, Quezon City Financial Advisor February 2012 to December 2014 Maintains financial accounts by processing customer adjustments. Maintains customer records by updating account information. Provide clients with specialist advice on how to manage their funds. Opens customer accounts by recording account information. Jp Morgan Chase & Co. BGC Taguig City Collections Officer June 2010 to January 2012 Mail bills and past-due notices to customers, following up with phone calls when necessary. Manage call outs to Buyer & Sellers – FSBOs, Expireds, JustListed, JustSolds and Circle Prospecting. Enter leads from Zillow, Trulia, Premier Agent & Realtor.com • Make notes on when they plan to make a payment after getting in touch with the customer. Arrange new payment plans for those with past due accounts, simplifying the process and perhaps helping them to avoid late fees. 24/7 Customer Philippines T-Mobile UK Account Valero St., Makati City Customer Service Associate December 2009 – June 2010 Ensure that company’s customers receive an adequate level of service or help with their questions and concerns Provide information in response to inquiries about products or services and to handle and resolve complaints. Teletech Telstra Account Robinsons Place Lipa, Batangas Team Leader / Sales Coach February 2009 – October 2009 Identify sales and quality areas of opportunity for individuals and the business. Develop plans to take advantage of new and existing areas of opportunity Develop and present performance improvement materials directed at specific products and/or specific sales or quality skills. Analyze and document consultant interaction and track effectiveness. Work with Manager as necessary and appropriate. Report on areas of opportunity identified in scripts and systems. Document interaction with Sales and Service Representatives. Track effectiveness of coaching through performance improvement. Report and recommend based on observations of scripting, call flow or systems opportunities. Other duties as directed. Customer Service Representative May 2008 – February 2009 Ensure that company’s customers receive an adequate level of service or help with their questions and concerns. Provide information in response to inquiries about products or services and to handle and resolve complaints. Trainings Attended P.E.S.O.S. (Prepare. Explain. Show. Observe. Support.) Coaching SMART Coaching SMARTer Coaching Education 2008Bachelor of Science in Nursing