Bilingual Customer Service Specialist with 2 years of experience at Teleperformance, providing high-quality support in fast-paced environments. Skilled in managing customer inquiries, resolving issues efficiently, and ensuring client satisfaction across various channels (phone, chat, email). Known for strong communication abilities in both English and Spanish, adaptability, and a results-driven approach. Proficient in CRM systems, multitasking, and problem-solving under pressure. Committed to delivering outstanding service and contributing to team success.