Kennilyn Adolfo

KENNILYN ADOLFO VIRTUAL ASSISTANT ABOUT ME CONTACT ME AT Email: - Website: www.kennilynadolfo.wixsite.co m/kenn Linkedin: @kennilynadolfo Skype: live:kennilynadolfo_1 Whatsapp: - SKILLS SUMMARY Administrative Assistance Recruitment Kennilyn is a free-spirited and strong-willed Virtual Assistant who believes in making all her work showcase what kind of person she is. She is pro-active, a first-rate people-person, and quite an interesting person to engage with. She has a knack for making things free of any mistakes and an open mind for accepting objective criticisms or corrections from clients. Another great thing she prides herself on is that she never stops exposing herself to new learnings or crash courses that could help her enhance the skills and capabilities she has now. She’s everything you would want for a worker, she’d not only act as an employee but rather as a partner to you - with the same goal of achieving success for your business. EDUCATIONAL HISTORY NAGA COLLEGE FOUNDATION BS Computer Sciencet | June 2008 - March 2012 Data Entry Customer Service (Chat & Email) Product Research (CJ & Aliexpress) Neptali A. Gonzales High School Product Listing (CJ & Aliexpress) Secondary | June 2004 - March 2008 Social Media Engagement WORK EXPERIENCES - ONLINE Virtual Assistant - Administrative Assistant/Researcher Upwork | September 2020 - September 2021 Provided administrative assistance to a Recruiter client by monitoring outreach campaigns, responding to emails and texts Manual calling and setting appointments with client for interviews. Reaching out and connecting on Linkedin for potential candidates. Managed CRM and categorized each candidate according to their application status. Sourced candidates through Linkedin and google using Boolean searches based on JD's. Scraped contact information of sourced candidates that are needed in the running campaigns. CONTACT ME AT Email: - Website: www.kennilynadolfo.wixsite.co m/kenn Linkedin: @kennilynadolfo Skype: live:kennilynadolfo_1 Whatsapp: - Virtual Assistant - Social Media Engagement Upwork | June - August 2020 Liking and create engaging comments on Facebook's friends and followers Maintain monitoring of engagements for future appointment purposes E-commerce Virtual Assistant Upwork | July - August 2020 Product research and listing from CJ dropshipping and Aliexpress Daily posting on facebook business page Collaborate tasks thru Clickup Inputs listed product entries to google sheet SKILLS SUMMARY Administrative Assistance Recruitment Data Entry Customer Service (Chat & Email) Product Research (CJ & Aliexpress) Social Media Engagement WORK EXPERIENCES - CORPORATE HR and Admin Assistant Sincere Staff Mgt. Services | Sept 2014 - Present Conducts overall recruitment process (Sourcing to placement) Monitor job vacancies Administrative and clerical tasks Communicate with clients and staff through email Customer Care Specialist Concentrix | August 2013 - September 2014 Inbound | Chat | Email Support Addressed and resolved customer product complaints professionally Upselling of newly released products CONTACT ME AT Marketing Specialist Liberty Commercial Center | January 2013 - July 2013 Basic graphic design for marketing promotion Planning and organizing mall events Negotiating with potential sponsors for upcoming events Email: - Website: www.kennilynadolfo.wixsite.co m/kenn Linkedin: @kennilynadolfo Skype: live:kennilynadolfo_1 Whatsapp: - Conducts market surveys from competitors Information Clerk Robinsons Supermarket | May 2012- October 2012 Answers product questions with up to date and store promotions Ensure excellent customer service experience by addressing customer concerns and demonstrating empathy On the spot problem solving Service Crew Mcdonalds | September 2009 - january 2010 SKILLS SUMMARY Maintain high standard customer service experience Answer product questions and latest promotions Ensure cleanliness and contributio to smooth operation Administrative Assistance Recruitment Data Entry Customer Service (Chat & Email) Product Research (CJ & Aliexpress) Social Media Engagement