KENNETH MEEKS
4540 Newcombe Drive • Plano, Texas 75093 • - •-
CAREER PROFILE
A versatile account manager with extensive, diverse experiences in territory account management, customer retention, onboarding, proactive relationship strategies, product training and installations. Industries: Retail electricity, worker safety, sustainable technologies, and commercial services. Company types: Fortune-500, Fortune-2000, and small S-Corps. Strategized ways to increase territory sales and product adoption rates, helped companies convert to safer, sustainable work environments, and consulted with companies on accomplishing their rebranding objectives.
Corporate Account Management. Technical Sales Support. Relationship Strategies. Retention Initiatives. Remote and Onsite Training. Needs Analysis. Project Management
CAREER HIGHLIGHTS
·0 As a Field Partnership Manager, successfully negotiated with the management of a major retail partner to have our sales agents reinstated to the sales floor of several key high-sales volume locations.
·1 Challenged with managing one of the company’s largest installs, I was able to utilize project management, labor/ install scheduling, and equipment logistics to complete the project on time with zero product failure.
·2 As an Account Manager, successfully kept the company’s account attrition rate 25% below, established goals, while increasing sales within established accounts, for two straight quarters.
PROFESSIONAL EXPERIENCE
DISYS, LLC. Plano, TX
A global staffing, IT consulting & managed services firm with more than 33 offices worldwide
Field Partnership Manager, Reliant Energy, Plano, TX (10/2018 to 02/2019)
Served as lead point of contact for all retail account management matters at the local level.
·3 Developed new business with existing retail partners (Walmart, Sam’s Club, HEB) leading to a 20% increase in the number of sales kiosk placements.
·4 Successfully negotiated with the management of a major retail partner to have our sales agents reinstated to the sales floor of several key high-sales volume locations.
·5 Managed secret shop programs, performed quality assurance checks at retail locations and gathered competitive intelligence to be used by the Reliant business development team.
Signature Staff Resources Rockwall, TX
An Insurance, Staffing, and HR Solutions provider.
Project Manager, Community Council of Greater Dallas, Dallas, TX (07/2018 to 09/2018)
Initiated project management activities within the Office of Business Process Improvement.
·6 Managed an organization-wide software inventory and audit encompassing 7 sub-agencies to identify and eliminate expensive, rarely used and redundant software platforms.
·7 Acted as the site administrator for a software platform that enables executive board members to communicate and collaborate through secured email and message boards.
·8 Led the organizing committee for the organization’s first ever multi-day virtual career fair. Over 25 companies participated as paid sponsors and attendees were successful in procuring job placements.
SoloProtect, LLC Coppell, TX
Account Manager, (09/2017 to 05/2018)
Responsible for proactive client engagement, product implementation, customer satisfaction and account attrition mitigation.
·9 Successfully kept the company’s account attrition rate 25% below established goals for two straight quarters.
·10 Coordinated the onboarding and implementation transactions for all new U.S. device customers, in collaboration with the Field Sales Team nationwide.
·11 Proactively managed client satisfaction, proof of concept trials, device usage rates, and pursued incremental sales within 140 established accounts.
Tennant Company, Golden Valley, MN
Technical Sales Specialist, (08/2014 to 08/2017)
Managed complex equipment installs, account management, safety and staff trainings throughout Texas, Oklahoma, Arkansas, Louisiana and Missouri.
·12 Successfully conducted field trials, extensive staff trainings, equipment installations and product integrations in a multi-state territory resulting in a 60% increase in machine revenue.
·13 Cultivated relationships through ongoing training with management, as well as operators, to increase systems adoption and usage rates 40%.
·14 Increased the number of certified machine installers in the territory by 50% through on-site and Facetime training.
EDUCATION
Clark Atlanta University, Atlanta, Georgia
B.A., Sociology
