Kenneth B. Jemilla--
Purok 17-B Lower Madapo, Bankerohan, Davao City
Professional Summary:
Experienced and driven Customer Service Representative / Virtual Assistant for more than four
years with a track record of providing excellent service to my clients and their customers.
Committed to bringing forth the highest level of support, and handling all duties in an eloquent
and positive manner.
Education:
Rizal Memorial Colleges, INC.
Unit Earner – BSED
Davao City, Philippines.
Nov, 2018 - Apr, 2019
(Post-graduate earning Education units)
University of Southeastern Philippines
Bachelor of Arts in Literature
Davao City, Philippines.
Jun, 2013 - Aug, 2018
(Undergraduate Program)
Employment History:
E-Commerce Email/Chat Support
Thursday Boot Co.,
Sep, 2019 - May, 2020
Provides email and chat correspondence to customers in a timely and professional
manner.
Process refunds, cancellations, and provide the delivery status of customer's orders.
Inventory checking.
Teleperformance Philippines
Feb, 2015 - Apr, 2019
Sales, Customer Service, and Technical Support
Assisting business owners to set up and secure their network.
Offered third-party support if necessary