Kenneth M. Dichi
CONTACT
EXPERIENCE
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https://www.linkedin.com/in/kennethdichi
Position: Executive Virtual Assistant / Tech VA
Company: The People’s Reserve (AU) | Aug. 2021 - Jan. 2023
● Reporting directly to senior managers. Mentoring team
members that successfully resolved issues related to our
clients achieved 100% client satisfaction.
● Managed social media and created websites including
technical support, troubleshooting, managing multiple emails
and facebook group and page.
● Helped in developing SOPs including organizing and updating
using PM and CRM tools achieving high efficiency in tasks
delegation and faster client management.
SKILLS
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Project Management
Email Management
Website Management
Calendar Management
Social Media Management
Google Workspace
Spreadsheet | Excel | MS
Applications
Technical Skills
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Calendly | Slack | Zoom Canva |
Trello | Zapier | ClickUp | Asana |
Monday.com | Hubspot
Photoshop | Illustrator | Premiere
Pro | Figma
WordPress | Wix | MOODLE
E-learning
HTML | CSS | Javascript | SQL |
Tableau
Personal Skills
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Leadership | Creativity | Teamwork
Problem Solving | Communication |
Customer Service
Portfolio:https://bit.ly/kendichi-portfolio
EDUCATION
Bachelor of Science in IT
Bestlink College of the Philippines
2009 - 2013
REFERENCES
Available upon request
Position: IT / Graphic Design Teacher
Company: IT Step Academy (KH) | Aug. 2018 - Jul. 2021
● Mentored, assisted, delegated tasks and grade students to
prepare for their graphic design certification and other IT
related courses including simplifying lesson plans that
maintained a 95% student passing rate throughout the
course.
Position: Executive Assistant / Project Manager
Company: Aspire Training Academy (KH) | Apr. 2017 - May. 2018
● Assistant to the CEO, including overseeing the team,
delegating tasks, monitoring the team and providing guidance
that maintained 90% morale and productivity.
● Managing the company’s e-learning platform and website.
Creating excel/spreadsheets automation to monitor student’s
data and status and resolving and giving support to student’s
issues regarding their e-learning courses.
Position: Freelance Web Designer / VA
Company: Multiple Clients Worldwide | Sept. 2015 - Mar. 2017
● WordPress Website Designer, website manager, social media
manager, virtual assistant, photo and video editing.
Position: IT Staff Support
Company: Nephila Web Technology (PH) | Mar. 2015 - Aug. 2015
● Assisted the CEO and delegated tasks for team members in
IT related tasks including front-end website design and
graphic design.
● Trained teachers and system administrators to use MOODLE
E-learning platform.
Position: Billing Reconciliation Analyst
Company: Seven Seven Global Services Inc. (PH)
Jun. 2014 - Nov. 2014
● Worked alongside senior team members to reach 100%
accuracy and efficiency in analyzing and reviewing data on
CRM and identifying discrepancies for resolutions.
