Kenneth Byron Hunt

Kenneth Hunt Customer Service Specialist A dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environments. Successfully works as part of a team to reach personal and business goals. Known for successfully handling escalated customer support issues. Experience Education 20 2024 – 2024 Warehouse Clerk Riceland  Provided excellent customer service by checking trucks in, ensuring that each truck load gets the correct products, and solving any issues that may come up.  Performed administrative tasks such as filing paperwork, updating databases and generating reports.  Maintained a high level of professionalism when dealing with difficult customers. 2023 - 2024   Concordia University, Irvine Ca. 2000 – 2002 B.S. Business Administration, Finance, Real Estate and Law Cal Poly, Pomana Ca. Skills  Problem-Solving Role and responsibilities included handling overnight  Reliability customer roadside cases that were extremely difficult to  Organizational Skills resolve.  Attention to Detail Executive Escalations Lead Urgently Roadside  2005 - 2007 MBA  Technical knowledge Consistently displayed a high level of creativity, and  Decision-Making problem-solving ability on a continual basis.  Customer Service Processed payments, and returns according to company Contact policies. 2021 - 2023 4646 Pyburn EXT UDA Agent Tier I & Tier II Urgently Roadside Pocahontas, AR, 72455  Assisted customers with tow truck services, as well as a ride home when they had issues with their vehicle breaking down.  Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.  Answered incoming calls promptly while providing exceptional customer service. -- Kenneth Hunt Customer Service Specialist A dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environments. Successfully works as part of a team to reach personal and business goals. Known for successfully handling escalated customer support issues. Experience Education 2020 - 2021 Spirit Fitness Customer Service Technician 2005 - 2007 MBA Performed technical assistance and customer service for customers of fitness machines, nationwide. I assisted customers with assembly, software issues, and maintenance over the phone. I also assisted customers with troubleshooting and parts logistics for the fitness machines. 2018 - 2020 Appointment Setter/Customer Service BrokerIDXsites.com Scheduled appointments with potential clients to set up online demonstrations of the company’s custom web application building and management system for real estate brokers. 2017 - 2018 Custodian/floor maintenance LJ’s Cleaning service Concordia University, Irvine Ca. 2000 – 2002 B.S. Business Administration, Finance, Real Estate and Law Cal Poly, Pomana Ca. Skills  Problem-Solving  Reliability  Organizational Skills Performed custodian duties and floor maintenance for several 2018  Attention to Detail - locations in the city of Durango, CO.  Technical knowledge  Decision-Making 2016 - 2017 Bookkeeper Durango JOES Coffee  Customer Service Performed bookkeeping services in the accounts payable Contact department for Durango Joes, which has several locations in the city of Durango, CO., and Farmington NM. 4646 Pyburn EXT 2014 - 2016 Sales Representative Opportunity knocks services Pocahontas, AR, 72455 Sales, and appointment setting for a variety of companies - nationwide. This was telephone B2B sales. -