I have 6+ years of customer service experience, specializing in technical support. As a Quality Evaluator, I excel at assessing customer interactions across phone, chat, text, and email. My expertise lies in delivering exceptional support and evaluating customer experiences. I prioritize empathy in establishing strong relationships and providing effective assistance. With a strong technical background, I troubleshoot and resolve complex issues, ensuring seamless interactions. I actively listen, validate feelings, and deliver compassionate assistance. As a Quality Evaluator, I uphold high standards of care, support, and technical expertise. My well-rounded skills enable me to exceed customer expectations and build lasting relationships.