Kennedy Muchoki Njuguna

KENNEDY MUCHOKI NJUGUNA P.O.BOX 113 - 10300 • KERUGOYA • KENYA PHONE-/- E-mail :-PERSONAL INFORMATION Date of Birth: 23rd January,1986 Sex: Male Nationality: Kenyan Identification No: - Marital Status: Married Religion: Christian PERSONALITY A dedicated team player, who can bring your business: additional professionalism, passion, productive ideas, enthusiasm and out of the box thinking packed with practical work experience. Also a trustworthy colleague capable of dealing with constant challenges and leading change. CAREER OBJECTIVE To utilize my banking, administration, systems experience and customer care skills to the best of my knowledge in an organization and learn more from my colleagues as we forge ahead for the achievement of organizational objectives and goals and provide opportunity for advancement and career development. EDUCATIONAL QUALIFICATIONS January 2008 - Kenya School of Credit Management December 2008 July 2006 Certificate in credit management - Kenya School Of Monetary Studies December 2007 Diploma one in Banking February 2006 – Hossanah Institute of Professional Studies April 2006 Certificate of completion of Microsoft word, Excel, Access, Power point, Page maker and Internet February 2002 – Kianyaga Boys High School November 2005 Kenya Certificate of Secondary Education OTHER SKILLS PROFESSIONAL MEMBERSHIP AND AFFILIATED BODIES  College of Insurance –Insurance Proficiency. CAREER HISTORY January 2014 to date Rukenya Islands Limited Head of Finance General Accounting duties:           Handling of cash payments and receivables Cash book reconciliation Debt collection Creditor/debtor reconciliation Posting of cash entries Filing tax returns Filing Handling Salaries of employees Monitoring of stock movement Stock taking/stock reconciliation January 2009 – FAULU KENYA DTM Position: Team Leader Alternative Banking Channels April 2011 My main duties were;  Data entry (Loans processing)  Card processing (ordering, distribution and management of cards)  Switch (BREFT) operations  POS management  ATM management  Mpesa management  ZAP management  Mobile Banking management  Agent management and reconciliation  Channel reconciliation  Channel Enquiries  Customer channel user management  Channel operations trend analysis and reporting  General channel operational support  Customer care offering technical support to clients  Developing long and short term strategies and tactics for growth.  December Training Postal Corporation of Kenya staff on the use and management of the POS (point of sale) 2008- Uniphone Communications January 2009 Position: Sales attendant Some of the duties included:  Handling of cash payments and receivables  Cash book reconciliation  Creditor/debtor reconciliation  Posting of cash entries  Filing  Monitoring of stock movement  Stock taking/stock reconciliation ACHIEVEMENTS AND AWARDS  Streamlined the mobile banking registration process at Faulu by developing a simple registration form.  Rose to the level of Alternative channels Technical Team Leader at Faulu DTM Won the KASNEB 2008 June examinations award. Appointed as the entertainment captain back in high school between years 2003 to 2005.   TRAINING o Leadership and management o Customer care o T24 system o Executive Proficiency in Insurance SKILLS AND QUALITITIES  Enthusiastic, Active and Friendly.  Productive. Like to learn and work  Leadership and faster learner  Good analytical skills  Excellent interpersonal skills and ability to prioritize  Ability to work under pressure  Verbal communication skills, decision making, critical thinking, organizing and planning. CORE COMPENTENCY  Active listening  Critical thinking  Tact and diplomacy  A people person  Persuasive  Excellent inter-personal communication skill LANGUAGES Fluent in English and Kiswahili HOBBIES  Community work  Travelling and adventure.  Reading REFEREES MUNENE KIBETU MANAGING DIRECTOR RUKENYA ISLANDS LIMITED TEL - PO BOX- KERUGOYA Email:-MR.P.K. KAIRU DIRECTOR OF STUDIES KENYA SCHOOL OF CREDIT MANAGEMENT TEL- P.O.BOX- NAIROBI RICHARD NGUMEH CONSULTANT - PROGRAM MANAGEMENT COMVIVA TECHNOLOGIES LIMITED TEL - NAIROBI Email:-