KENNEDY MUCHOKI NJUGUNA
P.O.BOX 113 - 10300 • KERUGOYA • KENYA
PHONE-/-
E-mail :-PERSONAL INFORMATION
Date of Birth:
23rd January,1986
Sex:
Male
Nationality:
Kenyan
Identification No:
-
Marital Status:
Married
Religion:
Christian
PERSONALITY
A dedicated team player, who can bring your business: additional professionalism, passion, productive ideas,
enthusiasm and out of the box thinking packed with practical work experience. Also a trustworthy colleague
capable of dealing with constant challenges and leading change.
CAREER OBJECTIVE
To utilize my banking, administration, systems experience and customer care skills to the best of my knowledge in
an organization and learn more from my colleagues as we forge ahead for the achievement of organizational
objectives and goals and provide opportunity for advancement and career development.
EDUCATIONAL QUALIFICATIONS
January
2008
- Kenya School of Credit Management
December 2008
July
2006
Certificate in credit management
-
Kenya School Of Monetary Studies
December 2007
Diploma one in Banking
February 2006 – Hossanah Institute of Professional Studies
April 2006
Certificate of completion of Microsoft word, Excel, Access, Power point, Page maker and
Internet
February 2002 – Kianyaga Boys High School
November 2005
Kenya Certificate of Secondary Education
OTHER SKILLS PROFESSIONAL MEMBERSHIP AND AFFILIATED BODIES
College of Insurance –Insurance Proficiency.
CAREER HISTORY
January 2014 to date
Rukenya Islands Limited
Head of Finance
General Accounting duties:
Handling of cash payments and receivables
Cash book reconciliation
Debt collection
Creditor/debtor reconciliation
Posting of cash entries
Filing tax returns
Filing
Handling Salaries of employees
Monitoring of stock movement
Stock taking/stock reconciliation
January 2009 – FAULU KENYA DTM
Position: Team Leader Alternative Banking Channels
April 2011
My main duties were;
Data entry (Loans processing)
Card processing (ordering, distribution and management of cards)
Switch (BREFT) operations
POS management
ATM management
Mpesa management
ZAP management
Mobile Banking management
Agent management and reconciliation
Channel reconciliation
Channel Enquiries
Customer channel user management
Channel operations trend analysis and reporting
General channel operational support
Customer care offering technical support to clients
Developing long and short term strategies and tactics for growth.
December
Training Postal Corporation of Kenya staff on the use and management of the POS
(point of sale)
2008- Uniphone Communications
January 2009
Position: Sales attendant
Some of the duties included:
Handling of cash payments and receivables
Cash book reconciliation
Creditor/debtor reconciliation
Posting of cash entries
Filing
Monitoring of stock movement
Stock taking/stock reconciliation
ACHIEVEMENTS AND AWARDS
Streamlined the mobile banking registration process at Faulu by developing a simple
registration form.
Rose to the level of Alternative channels Technical Team Leader at Faulu DTM
Won the KASNEB 2008 June examinations award.
Appointed as the entertainment captain back in high school between years 2003 to
2005.
TRAINING
o Leadership and management
o Customer care
o T24 system
o Executive Proficiency in Insurance
SKILLS AND QUALITITIES
Enthusiastic, Active and Friendly.
Productive. Like to learn and work
Leadership and faster learner
Good analytical skills
Excellent interpersonal skills and ability to prioritize
Ability to work under pressure
Verbal communication skills, decision making, critical thinking, organizing and
planning.
CORE COMPENTENCY
Active listening
Critical thinking
Tact and diplomacy
A people person
Persuasive
Excellent inter-personal communication skill
LANGUAGES
Fluent in English and Kiswahili
HOBBIES
Community work
Travelling and adventure.
Reading
REFEREES
MUNENE KIBETU
MANAGING DIRECTOR
RUKENYA ISLANDS LIMITED
TEL -
PO BOX-
KERUGOYA
Email:-MR.P.K. KAIRU
DIRECTOR OF STUDIES
KENYA SCHOOL OF CREDIT MANAGEMENT
TEL-
P.O.BOX-
NAIROBI
RICHARD NGUMEH
CONSULTANT - PROGRAM MANAGEMENT
COMVIVA TECHNOLOGIES LIMITED
TEL -
NAIROBI
Email:-
