KENN JACOB
BANQUILLO- /-
VIRTUAL ASSISTANT
COMMUNITY MODERATOR
CUSTOMER
SERVICE REPRESENTATIVE
San Felipe, Naga City, Camarines Sur,
Philippines.
CAREER OBJECTIVE
-
Nice to meet you! I'm here to work with people who are
www.facebook.com/kenjibanquillo.25/
EDUCATION
Bachelor of Science in Hotel
and Restaurant Management
STI College Naga
2016 - Present
goal driven and be able to be of help in order for them
to attain their goals!
EXPERIENCE
Customer Service Representative
Quantrics Enterprises (October 2020 - June
2022)
Bachelor of Science in
Biology
Ateneo De Naga University-
Customer Service Representatives are responsible for handling
customer concerns and ensuring that they are addressed
appropriately,
as
well
as
providing
answers
that
are
satisfactory to the customer. In this role, product knowledge
plays a major role, as you will discuss your products and
SKILLS
services as well as ways to solve problems if they arise.
Team Player
Good Communication Skills
Community Moderator
Willingness to learn new things
As a Community Moderator, we handle various cryptocurrency
Computer Literate
Excellent Time Management
BlockHype (May 2022 - November 2022)
accounts.
Almost
the
same
as
a
customer
service
representative, we need to make sure that their concerns are
addressed. Knowledge in Crypto plays a major role here as the
questions
asked
cryptocurrencies
by
and
members
how
the
are
system
all
related
works.
to
Product
knowledge also plays a role since we're handling various
TOOLS
accounts, we need to be familiar about the description of the
Telegram, Discord
more.
Spreadsheet, Notepad
Time Wizard
Microsoft Office Applications
account as well as updates, status in the market and many
