Kenechi Lovelyn Ochuenwike

OCHUENWIKE, KENECHI LOVELYN Awka, Nigeria. -, --LinkedIn: www.linkedin.com/in/kenechi-lovelyn-ochuenwike Portfolio: https://bio.site/LovelynVirtualPro PROFESSIONAL SUMMARY Tech-savvy and results-driven Virtual Assistant with over 3 years of experience in administrative support, logistics coordination, and process optimization. Recognized for implementing efficient systems that enhanced document accuracy and improved workflow efficiency by 40%. Proficient in calendar scheduling, compliance reporting, and communication, with a proven ability to support teams and clients in achieving operational goals. Committed to improving processes and delivering exceptional support to drive organizational success. SKILLS                Administrative and Task Organization: Expert in managing calendars, scheduling, email correspondence, and organizing logistics for events, meetings, and campaigns. Coordination and Planning: Proficient in arranging travel, scheduling meetings, and ensuring seamless coordination of logistics. System and Process Development: Skilled in creating and refining administrative processes to enhance team productivity and operational efficiency. Client Communication & Customer Service: Experienced in email, chat, and phone communication, delivering exceptional service to donors, volunteers, and partners. Data Entry and File Management: Adept at data entry, research compilation, and maintaining organized records of contracts and key documents. Report and Proposal Preparation: Skilled in crafting proposals, compliance reports, and polished presentations using Microsoft Office Suite and Google Workspace. Tech Proficiency: Advanced knowledge of tools including Microsoft 365, Google Workspace, Canva, HubSpot, Monday.com, Asana, and remote work platforms. Scheduling & Appointment Coordination: Experienced in booking appointments and managing calendars using tools like Google Calendar and Calendly. Attention to Detail & Time Management: Ensures accuracy in tasks, meets tight deadlines, and effectively tracks financial reports and payments. Problem-Solving & Adaptability: Demonstrates flexibility and creativity in handling dynamic tasks under pressure. Remote Work Expertise: Delivers high-quality results in virtual environments with exceptional organizational and communication skills. Independent and Reliable Work Ethic: Self-motivated and capable of managing responsibilities with minimal supervision. Multitasking & Prioritization: Excels at balancing multiple tasks while meeting deadlines and maintaining high-quality standards. Positive Team Collaboration: Thrives in collaborative environments, open to feedback, and eager to learn and adapt to new processes. Exceptional Communication: Friendly, professional, and prompt in building strong client and team relationships. WORK EXPERIENCE 12/2024-12/2024 Virtual Assistant  Calltend Inc, United States of America Conducted outbound calls, achieving a 95% success rate in daily outreach target, leading to a 40% increase in client engagement. 1   07/2024-08/2024   05/2024-06/2024    6/2023-12/2023    6/2021-4/2022  1/2015-12/2017    Prepared reports with 100% accuracy improving data reliability by 50%. Completed administrative tasks, reducing delays by 40%. Participant, Data Analysis for Educators Data Science, Nigeria Acquired hands-on knowledge of data entry and data management techniques, significantly enhancing decision-making processes for administrative support. Applied data validation and data visualization methods using advanced Excel functions, ensuring accuracy and clarity in reporting. Virtual Assistant/IT Skills Training Intern Digital Witch Support Community Enhanced administrative efficiency by 40% through practical training in calendar management, email organization, and data entry tasks. Improved proposal preparation and presentation skills by 45%, contributing to more structured and professional documentation. Strengthened logistics coordination capabilities by 40% by assisting in the planning and execution of mock virtual meetings and workshops. Administrative Assistant (Officer and Secretary) Bright Eminent International Limited, Lagos, Nigeria Oversaw calendar scheduling and travel arrangements using Google Calendar and TravelPerk, improving time management efficiency by 40%. Prepared compliance reports and maintained organized document systems, increasing data reliability and adherence to company standards by 45%. Coordinated meeting logistics and team schedules, streamlining workflows and improving operational efficiency by 40%. Career Break-Professional Development Self-Directed Learning Dedicated time to self-improvement through virtual learning, focusing on graphic design and enhancing personal productivity by 40% through structured study. Administrative Officer and Customer Care Gina’s Business Centre (Family-Owned), Oko, Anambra, Nigeria. Provided client communication and customer service, enhancing satisfaction rates by 45% through professional interactions. Managed administrative systems for file and payment tracking, increasing financial accuracy and office productivity by 40%. Scheduled and organized appointments and meetings, improving operational efficiency by 40%. EDUCATION 10/2015-5/2020 Bachelor of Science: Crop Science and Horticulture Nnamdi Azikiwe University, Awka, Nigeria TRAINING AND CERTIFICATION  Career Essentials in Administrative Assistance - Microsoft and LinkedIn, September 2024  Optimizing Your Work with Microsoft 365-LinkedIn Learning, September 2024  Communication Foundations- LinkedIn Learning, September 2024  Getting Started With Microsoft 365-LinkedIn Learning, August 2024  Administrative Professional Tips- LinkedIn Learning, August 2024  Administrative Professional Foundations- LinkedIn Learning, August 2024  Collaboration with Microsoft 365-LinkedIn Learning, September 2024  Note-Taking for Business Professionals-LinkedIn Learning, September 2024 2   Time Management Fundamentals-LinkedIn Learning, September 2024 Tips for Writing Business Emails-LinkedIn Learning, September 2024 3