Kendra Maxine Pangilinan

KENDRA PANGILINAN Virtual Assistant PROFILE CONTACT Telegram & WhatsApp - Experienced Virtual and Administrative Assistant with one year of hands-on experience in lead management, CRM systems, email management, transaction support, and social media content creation. I specialize in streamlining operations, enhancing client engagement, and boosting brand presence through effective social media strategies. Detail-oriented, organized, and proactive, I consistently deliver high-quality results while managing multiple tasks with precision. Eager to leverage my skills and grow professionally, I am committed to continuously learning and adapting to new challenges to support business success. -Davao City, Philippines, 8000 PROFESSIONAL EXPERIENCE EDUCATION 2023 DAVAO INTERNATIONAL AIRPORT Passenger Service Agent 2019 - 2022 PHILLIPPINE WOMENS COLLEGE Assisted passengers with check-in, boarding, and inquiries. OF DAVAO Ensured smooth flight operations and compliance with travel requirements. Bachelor of Science in Business Provided excellent customer service and support. Administration Major in Marketing Management VIRTUAL PROFESSIONALS 2023 - 2025 Virtual Assistant SKILLS Lead Management & Follow-ups CRM Management Data Organization Social Media Content Creation Email Management Effective Communication Transaction Coordination Administrative Support Managed leads and maintained CRM systems for efficient client organization and follow-ups. Scheduled and coordinated appointments to optimize client time and productivity. Created engaging social media content, including graphics and reels, to enhance brand presence. Handled email management, scheduling, and client communication for smooth daily operations. Assisted in transaction coordination and administrative tasks to support business efficiency. Provided multi-industry virtual assistance, streamlining processes and LANGUAGES improving workflow. Ensured effective client engagement and relationship management to drive English business growth.