Kendall Roda Alfaro

Kendall Roda Alfaro Data Analyst-Alajuela, Costa Rica - PROFILE Dedicated and results-oriented Data Analyst with a strong sense of responsibility and commitment. Proficient in interpreting and analyzing financial data using Excel and SQL to drive strategic decisions. Known for diligence and dependability, driven by career advancement. Eager to contribute expertise and collaborate effectively with teams. Fluent in English and Spanish. SKILLS Customer Service Excel SQL Financial Analysis Advance English (C1) Python Reporting Data Visualization Microsoft Office WORK EXPERIENCE Data Quality Financial Analyst | Citigroup May 2022 - Present • • • • • • • • Performed precise financial database adjustments using advanced data analytics, ensuring data integrity across global operations. Managed multiple adjustment categories for diverse financial products, showcasing versatility and expertise in complex financial data. Supported the Citi Bank Risk Calculator for RWA process, contributing to financial operations' optimization. Collaborated on team projects, including standard defaults maintenance, demonstrating a collaborative approach. Worked with the Finance community on enhancement requests, documenting requirements, and supporting testing and validation processes. Assisted with monthly subsystem closes and system maintenance, including calendar and chart of account updates. Identified improvement requirements from business problems or transformation initiatives. Provided escalated support for business process issues, including access provisioning to GL/subsystems and reports. Administrative Assistant | IBM August 2021 - May 2022 • Ensured smooth executive operations through schedule management and detailed expense report preparation. • • Created comprehensive metrics reports using SAP and advanced Excel features, aiding informed decisionmaking. Demonstrated high organization and professionalism in handling sensitive information. Selling Partner Support Sr. Associate - Amazon | Amazon July 2020 - August 2021 • • • Produced comprehensive reports and conducted thorough data analyses using advanced Excel functions. Created dynamic visualizations with Power BI to enhance data-driven decision-making. Provided exceptional customer service and IT support, ensuring high levels of client satisfaction. Skills and Qualifications: • • • • • • Over three years of experience in corporate accounting and business systems. Strong analytical skills and proficiency with Microsoft Suite (Excel, Outlook, Office). Experience in process documentation and improvement. Effective collaboration with multiple business stakeholders. Ability to work independently and flexible with hours, especially during quarter-end close periods. Strong written and spoken English proficiency. EDUCATION Universidad Técnica Nacional, San José, Costa Rica Software Engineering (In process) Universidad De Costa Rica, San José, Costa Rica Bachelor’s degree in education (Incomplete) 4 years Centro Educativo Cristiano Reformado, San José, Costa Rica High School Diploma CERTIFICATIONS VLA of America, San José, Costa Rica • • Python Certification SQL Certification Coursera, Online Certification • Google Data Analytics (In process)