Camella Homes Lawaan, Talisay
City, Cebu, Philippines 6045
63+ (965) 552 - 4007-Ken Gabriel Villarias | Facebook
@kenvilarias
Ken Gabriel C.
Villarias
Virtual Assistant
OBJECTIVE
Experienced and dedicated Virtual Assistant in identifying efficiencies and problem areas within data
streams, while communicating needs for projects. Bringing forth the ability to synthesize quantitative
information and interact effectively with colleagues and clients. Honed hospitality and communications skills
great for interpersonal interactions. Great experience dealing with clients face to face, online and phone
inquiries. Catering clients needs in transactions, bookings and providing them with detailed information
aligned with the company’s objective of delivering great service and client satisfaction.
SKILLS & PROFICIENCIES
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Proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook) Customer Service Cash Handling Guest
Experience Reservation Management Marketing Guest Accommodations Data Handling Zoho
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W O R K
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H I S T O R Y
Service Crew McDonald’s South Coast
Jan 2021 - Oct 2021
Responsible for welcoming customers with a smile
and a positive attitude, taking their order, and ensuring
that it was completed correctly.
Responsible for packing each item and ensuring that
clients receive everything they require, as well as
superior customer service.
Responsible for receiving orders at the drive-thru and
ensuring that customers receive their meal swiftly,
without having to wait more than four to five minutes.
Responsible for maintaining a clean establishment at
all times, which includes cleaning doors and windows,
sweeping and mopping, as well as taking out trash and
cleaning the outside of the restaurant area, as well as
keeping the restrooms and tables and chairs clean.
Hostel Operations Assistant
Oct 2021 - Feb 2022
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│ Tres Islas Hostel
Assisted in greeting, registering, and assigning rooms
to guests.
Answered phone and in-person queries related to
hostel services and in resolving.
Processed payments by cash and online methods such
as bank transfer and GCash.
Checking guests in and responding to phone calls for
accommodation reservations.
Deal with queries from the public and customers.
Maintain security awareness by monitoring visitor
access
Logging of cash transactions using excel sheets
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Data Analyst Office Partners 360
Feb 2022 - Present
Utilized excel functionality to gather, compile and
analyze data from pivot tables and created
graphs/charts.
Responsible for the analysis, data validation, and
uploading of CSV files when given by the client.
Cleaning and transforming massive data into useful
and insightful to specific teams.
Reported, research, correct, and test defects in
reports, stored procedures, and other database
related functions.
Optimize recurring reporting processes to inform
existing and emerging delivery systems.
EDUCATION
High School Graduate S.Y 2016 - 2020
St. Paul College Foundation Inc. | Bulacao, Cebu City
Senior Highs School S.Y-
Cebu Institute of Technology - University |Cebu City
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Graduated with honor Awarded 1st Place and 3rd Place
in Extemporaneous Speech Received Philanthropic
Scholarship I President’s Lofty Awardee Student Council
Councilor
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COURSES
Foreign Corrupt Practices Act Training
2022 WaySecure Security Awareness Training
Excel Skills for Business: Advanced
