Ken Carol Dimataga

Customer Service Professional with over 17 years of experience in the BPO and Call Center industry, specializing in customer support, e-commerce assistance, and virtual administrative services. Skilled in managing client interactions via phone, email, chat, and SMS, with expertise in Zendesk, Shopify, and CRM tools. Recognized for adaptability, problem-solving, and delivering exceptional customer experiences. Currently seeking long-term remote opportunities where I can leverage my skills, continue learning, and contribute to business growth.