Ken Ansaldo

KEN ANSALDO PROJECT MANAGER EXECUTIVE SUMMA RY RELEVANT EXPERIENCE A highly talented, detail oriented Project Manager with experience providing exceptional support and ensuring projects are completed on time. Ecommerce Project Manager Customer Support RCX | August 2023 - May 2025 -Create solution-based emails, and live chat messages in response to customer tickets/inquiries, and answer supervisor calls MY EXPERTISE Problem Solving Outstanding communications skills Work Ethic Attention to detail Adaptability -Foster lasting relationships with clients, serving as their trusted advisor throughout their e-commerce journey. Doer Success Leader Outsourced Doers Digital Marketing Company | November 2020 - June 2023 - Evaluates and reacts to performance issues fairly and consistently in accordance with our expected practices. - Monitors team performance and oversees day-to-day operations. HOW TO CONTACT ME Address: Skyline Vill., Catalunan Grande Davao City Philippines 8000 Phone:- Email:- - Provides weekly or bi-weekly performance coaching. Subject Matter Expert Ibex Global Solutions | February 2016 - September 2020 - Exceeded service objectives by applying proven customer service and sales best practices. PERSONAL REFERENCE S Vernadith Morillo, Ibex Global--Gerriane Mancera, Outsourceddoers-- - Improve customer satisfaction ratings by addressing issues and fostering timely resolution. - Strong verbal skills and phone skills for the purpose of gathering data for problem-solving and for communicating results to customers. SCHOOL BACKGROUND Universtiy of Mindanao Bachelor of Science in Marketing Management 2011 - 2015 - 6-week course to hone professional sale skills - Wrote final paper based on practical case studies