KEMUEL RABI-
(-
Tacloban City, Philippines
WORK EXPERIENCE
Virtual Assistant - Social Media Manager
Good Samaritan Solutions, Oklahoma City, OK
July 2023 - April 2024
Boosted brand visibility by developing and executing tailored social media strategies, resulting in a 30%
increase in engagement and lead generation.
Managed content across multiple social media platforms, aligning with client objectives and improving
performance metrics by 25%.
Enhanced community engagement by responding to inquiries and comments, fostering robust brandconsumer relationships.
Optimized strategies using data analytics, leading to a 20% improvement in content targeting and
business goal attainment.
Created compelling visual content, including advertisements and branding materials, contributing to a
cohesive brand image.
Customer Service Representative
Virtual Staffing Solutions, Tacloban City
August 2022 - January 2023
Delivered top-notch customer support for pharmacy accounts, resolving inquiries and issues efficiently,
resulting in a 15% increase in customer satisfaction.
Collaborated with cross-functional teams (sales, marketing, technical support) to enhance customer
satisfaction and service quality.
Contributed to policy development, improving customer service processes and reducing response time by
10%.
Exhibited exceptional data entry skills, ensuring high accuracy in handling large volumes of information.
Executive Assistant (Project-Based)
Joshi & Co. Realtor, Calgary, Canada
May 2024 - June 2024
Successfully managed a key project, leading to a 10% increase in revenue and a 15% improvement in
customer satisfaction.
Maintained detailed records of project progress and provided regular updates to clients, ensuring
transparency and client trust.
Developed and maintained databases and executive contact lists, streamlining information access and
management
SKILLS
Social Media Strategy
Content Creation and Management
Data Analytics
Customer Relationship Management (CRM)
Project Management
Google Workspace
Adobe Creative Cloud
Search Engine Optimization (SEO)
Email Marketing
Marketing Automation
Content Planning and Strategy
Brand Management
Campaign Performance Analysis
Market Research
Conversion Rate Optimization (CRO)
Attention to Detail
EDUCATION
2018 - 2023 | Leyte Normal University | Bachelor of Arts in English Language
REFERENCES
Frenza Mae Arcega
Ma. Aubrey Nicole J. Bantayan
Sr. Team Leader, BPGRSI
CSR Tier 2, VSS
Phone:-
Phone:-
Email:-
Email:-
LANGUAGES
English
Filipino
