Kelvin, Aghogho Omokri

I am a reliable Customer Support Specialist with 5+ years of remote work experience helping global businesses in EdTech, e-commerce, and SaaS industries.

I specialize in:

Email, chat, and ticket-based customer support

E-commerce back-end management ( Faire)

CRM tools (Zoho, Freshdesk, HubSpot, Zendesk)

Order processing & PayPal invoicing

Inbox management and virtual assistance

I focus on delivering timely, professional, and accurate support to ensure high customer satisfaction.

Core Skills:

Customer Service & Technical Support

CRM & Helpdesk Tools (Zoho, Intercom, Zendesk,)

Virtual Assistance & Inbox Management

E-commerce Product Listing & Order Management

Payment Processing (PayPal, Ariba, invoicing)

Data Entry & Administrative Support

Problem Solving & Conflict Resolution

Remote Team Collaboration

Why Hire Me

✔️ 5+ years proven remote support experience

✔️ Skilled in multiple CRM & helpdesk platforms

✔️ Excellent English communication (written & spoken)

✔️ Highly organized and detail-oriented

✔️ Flexible with time zones and long-term collaboration