Kelsey Passley

Kelsey Passley

$8/hr
Business/Operations Management/Customer Service
Reply rate:
-
Availability:
Full-time (40 hrs/wk)
Location:
Kingston, Kin, Jamaica
Experience:
2 years
KELSEY PASSLEY KINGSTON, JAMAICA|- |- OBJECTIVE A hard-working, self-motivated, and flexible individual who wishes to pursue a career in Project Management. Demonstrates strong work ethics, work well with others and detail oriented that are valuable assets to any business. SKILLS • • • • Proficient in Microsoft Office, with knowledge in Excel, Database and PowerPoint Excellent communication skills both written and oral. Strong organizational and time management skill, with knowledge of management. Demonstrate excellent customer service skill. EDUCATION University of the West Indies Bachelor of Science . - Major: Operations Management Minors: Management Studies and International Relations Related coursework: Computer Application, Project Management, Change Management, Human Resource Management, Marketing. Titchfield High School - Caribbean Advanced Proficiency Exam: Unit 1 and 2 • • • • Law Communication Studies History Sociology Titchfield High School Caribbean Secondary Education Certificate: 2009 -2014 • Mathematics • Physics • Chemistry • English • Biology • History • Information Technology • Geography • Social Studies EXPERIENCE White Gloves Society -Volunteer - Rex Nettleford Hall, University of the West Indies • Provided services such as greeting and escorting patrons at events held at the University of the West Indies. • Tasked with giving instructions and responding immediately to questions and requests raised by guests. Food Hostess/Team Member Summer 2019 Six Flags Discovery Kingdom, California, USA • Prepared and served meals in the setting of a restaurant at an amusement park. • Conducted friendly and timely customer service and resolved the complaints of customers in a fast pace environment. Resulting in faster services. • Processed customers transactions, and advice customers on seasonal purchases, pricing, and promotions. Food Customer Service Representative Summer 2018 Carowinds • Positively interacted with customers and processed their orders. • Upsell products and inform customers about deals and promotions. • Assisted customers with any issues or concerns. Deputy External Affairs Chairperson - Rex Nettleford Hall, University of the West Indies • • • Recruited and managed a group of students for outreach projects such as beach clean-ups and children home visits. Scheduled and planned fund-raising activities such as walkathons and sticker drive. This led to a donation of over $200,000 to the Jamaica Breast Cancer Society Assisted with the preparations for a Literacy, Numeracy, Values, and Attitude mentorship program for children and teenagers and Mentored children at the Mona Rehabilitation Center. Clubs/Societies/ Extra -Curriculum Governance Society Red Cross -
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