Kelsey Jacobs

Kelsey Jacobs- Professional Summary: Highly motivated sales professional with over 4 years’ experience. Proven track record of exceeding sales targets and achieving high levels of customer satisfaction. Very people focused in sales and relationship building…. Core Qualifications: • • • Exceptional Relationship Builder Highly Organized Goal-driven • • • People person Account Management Customer service mindset PROFESSIONAL EXPERIENCE Commissions Inc., Marietta, GA OCT2017-OCT2018 Success Partner Currently manage 140 clients and am responsible for retention of these accounts. • Responsible for all aspects of the client life cycle, including on-boarding, training, troubleshooting and maximizing ROI. • Act as liaison between marketing, sales, and upper leadership team. • Facilitates creation of customizable training plans on a per-client basis. • Recognizes client goals by executing monthly client team check-ins. • Daily consultation with real estate teams to help maximize commissions. • Responsible for marketing campaign reporting, including explanation of acquired data to client. Manhattan Associates, Atlanta, GA AUG2015-SEPT2017 Training Services Representative--Sales Responsible for building, selling and creating a consistent pipeline of customers for the education add-on services (software training, change management consulting and end user development) with an annual sales target of +$3m and 25% average increase year-over-year. • Consistently exceeded annual sales targets by as much as 28%. • Prepare customer proposals for the department, including statements of work and services agreement letters • Skilled user of Salesforce: creates and tracks open sales opportunities; manage reports used to update leadership on a weekly basis • Meet with potential customers, one-on-one providing training needs assessments—engaging with Education Services team to support tailored delivery for customers • Attend customer corporate conference—represent Education Services at Momentum, Manhattan Associates’ annual event • Seasoned traveler, attend customer facing sales calls with executives representing Education Services and value add to implementation at customer site • Build relationships with Professional Services, Account Management, and Sales teams to achieve visibility to pipeline; supporting proposals and generating add-on education opportunities • Organize and Facilitate weekly meetings with business leaders to evaluate and address business targets and potential opportunities Echo Global Logistics, Atlanta, GA Account Executive • • • • • FEB2014-AUG2015 Handle day-to-day operations of more than 60 accounts Expanded knowledge of the logistic industry while forming strong client relationships Review sales activity and results versus plans for each account Fully develop assigned accounts to capture available transportation revenue and hit gross profit targets Continually analyze accounts to determine efficiency and profitability MAY2013-AUG2015 Client Sales Representative • • • • • May2013-FEB2014 Responsible for business development, account management, and tailoring of customized transportation solutions for clients via Echo's proprietary TMS technology Managed a book of business while building new relationships with clients. Performed day-to-day operations, including accounting, goal planning, business development calls, & communication with existing customers Prospected, qualified, and closed new business monthly Efficiently delivered desired solutions under pressure EDUCATION The University of West Georgia, College of Social Sciences Bachelor of Arts in Psychology The University of West Georgia, Richards College of Business Minor in Marketing Graduation: April 2013