Kelsey D. Bernard
BSc, CLSSGB, CSM
151 Woodborough Terrace SW
Calgary, Alberta T2W 5B4
c:-
email:-LinkedIn Profile: Kelsey's LinkedIn profile
Profile
I am a self-motivated professional with excellent relationship and results oriented focus. I have experience as a
highly organized performer offering an impressive record of creating proficiencies by achieving cost
optimization, stakeholder engagement, and project delivery. My experience will show I excel at managing
complex projects with multiple stakeholders. I have worked on capital projects with on and offshore
vendors/stakeholders as well as opex projects for cost reduction and leaning out the excess. This includes the
vendor management and enterprise wide communication needed to adopt all changes. I have my certified
Scrum master for Agile methodology delivery on projects with an IT focus. Fostering strong vendor and
stakeholder relationships are important and form the best working relationship possible to reach optimal
business results. I understand the importance of working with a variety of people across the project-working
group and inside the business as well as communicating up as needed. This also includes the corporate
procurement teams to negotiate agreements mutually beneficial to both parties; recognized interpersonal skills
with the strong ability to develop and foster cross-functional business relationships both with internal and
external partners.
CERTIFICATIONS / CERTIFICATES
Lean Six Sigma Green Belt (CLSSGB) | Acuity University
Date Achieved: November 2013
Agile Scrum Master | Innovel
Date Achieved: April 2017
EDUCATION
University of Phoenix | Master’s in Business Administration (MBA) | 2012 – present (On Hold)
DeVry UNIVERSITY US | BACHELOR OF SCIENCE: OPERATIONS MANAGEMENT, HONORS, VALEDICTORIAN | GRADUATED: 2006
EXPERIENCE SUMMARY
IT Project Manager Consultant | SHAW Communications
October 2018 – May 2020
Resume
Kelsey D. Bernard
IT Project Manager II | TELUS Communications
June 2016 – August 2018
IT Operations & IT Vendor Management | Brion Energy
April 2016 – June 2016 (Contract role)
IS Vendor Manager, Security, Saas/Cloud & Data Subscriptions | Husky Energy
November 2015 - Feb 2016
IS Vendor Manager, Telecom, Networks & Security | Husky Energy
August 2014 – November 2015
IS & Procurement Project Mgmt/Integration | Husky Energy
Oct 2012 – Aug 2014 - contract role
Executive Assistant | 1) Husky Energy 2) Arc Financial
April 2011 – Oct 2012 - all contract roles
Investment Product Administrator | Hub Capital Inc/ Hub Financial Inc
Aug 2008 – March 2010
Credit Officer/Account Manager, Equipment Financing | CDN Western Bank
Dec 2006 – July 2008
Project Coordinator | McArthur Furniture
Mar 2006 – Nov 2006 – contract role
EXPERIENCE OVERVIEW
IT Project Manager (Consultant,) Technology Operations (BMA) | SHAW Communications
October 2018 - Present
Role: Delivery of business-critical applications, complex projects focused on streamlining and automation of
operational processes in an iterative environment. Including: Operational transformation Projects, ERP
transformation Program, Supply Chain/Warehouse Direct Fulfillment, Order Entry/Mgmt., Digital, Cyber Security
(DNS/McAfee/Static IP/ Security & Monitoring) and Shaw Business Portfolio Mgmt.
Delivery of software projects utilizing Agile methodologies as well as traditional. Working with vendors and other
partners, as well as directing internal cross-functional teams to design, develop and release in a rapid deployment
strategy. Mentored BA’s, Junior PMs, Project Portfolio Co-ordinators, as well as Tech leads and other project
support members as an agile environment was being introduced. Ensured Communication plans were clear to all
Business stakeholder groups and ensured the priority was set as we moved though Sprint cycles for monthly
delivery and testing cycles.
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Kelsey D. Bernard
Project Manager II, CE Technology Enablement team – Program Office | TELUS Communications
June 2016- August 2018
Role: Delivery of governing process initiatives to support the Resource Planning & Optimization department as well as
CE Technology Enablement teams and delivering technology enablement initiatives to support the operational teams.
Partner with various teams within TELUS to align strategies, leverage insights and drive synergies in technology
investments; you will collaborate with stakeholders, system experts, and technology vendors to understand and deliver
both business and technology benefits
Lead the planning, prioritization and delivery of in year technology and governing process initiatives, using Agile Scrum
methodology as one of the primary delivery frameworks
IS Vendor Manager, Telecom, Networks, Security, Saas/Cloud, Data Subscriptions | Husky Energy
August 2014 – February 2016
Role: I worked closely with the vendor, having day-to-day responsibility for the quality and cost effectiveness of the
vendor’s services, as well as perform a combination of contract, performance and relationship management with my
portfolio of vendors. These vendors could be delivering IS products (hardware or software) or IS services (consulting,
application development, managed services, etc).
Project successes: Enterprise wide Telecom project as the project manager as well as the vendor manager resulted in
15% cost savings in 6 months totalling $1.5MM of the total telecom spend. This was initially completed without
negotiating contracts with vendors, but simply upholding the vendor to the existing contract. Increased efficiencies as
well as enterprise wide training and corporate change management. Ongoing assistance in process and policy creation.
Executive awareness and reporting up to the C level.
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Relationship and Contract Management
o Ensuring execution of Vendor Governance
o Primary contact for vendor relationship management as it relates to the in-scope services
o Develop relationships with key Husky stakeholders
o Promoting continuous improvement of the vendor services
o Performing the activities required to keep current the operational documentation
o Performing activities related to contract document management and invoicing approvals
o Statement of Work management and approval
o Managing the activities related to audit of vendor services
Performance & Program Management
o Performance analysis related to vendor services
o Financial reporting to the finance group of known activities, audits etc.
o Issue management & resolution for escalated issues
o Schedule, scope and cost management as it relates to the vendor services
Change Management
o Communications Management, ensuring compliance to approved processes
o Process Change Management
Financial & Risk Management
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Kelsey D. Bernard
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Proactively monitor risk throughout the life of the contract
Managing budgeting / forecasting for the vendor’s services
IS & Procurement Project Mgmt./Integration | Husky Energy
Oct 2012 – Aug 2014
Role: Develop, structure, implement and manage an IS Procurement framework transformation, striving for continuous
improvement and communication of new processes across the IS organization. Develop, Coordinate and manage the
internal IS Procurement and Purchasing lifecycle which includes the people, the processes and the administration
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Contribute to the identification and implementation of IS financial solutions that improve efficiency
and effectiveness by eliminating, simplifying and automating processes
Kaizen, DMAIC process, cycle time improvements, Lean six sigma methodology
Assist in management of the financial control processes for all of IS; budget period financial tracking
Manage the renewal process related to hardware, software, outside services, etc
Prepare documents, presentations and spreadsheets as required to support the change initiatives
Integration with Enterprise Architecture and Project Management Office activities that support the
understanding of total cost of ownership related to maintenance requirements as a result of
investment activities
Develop, create, adjust and store appropriate process documentation related to the Procurement
framework communications
Perform weekly review sessions and provide direction and leadership with requisition technicians and
financial support individuals to enforce financial and procurement accountability and deal with
concerns
Monitor the execution of procurement processes and provide guidance and coaching for management
and staff
Executive Assistant – VP/CIO | Husky Energy
Apr 2012 – Oct 2012
Role: Office management, Schedule management, Communication liaison, information preparation, records
management, data analysis (critical thinking and financial analysis), Discretion: maintain confidentiality and exercise
discretion
Senior Executive Assistant – Chairman & Co-Founder of |ARC Financial/ Resources
Feb 2011 – Aug 2011
● Managing a Senior Executive’s professional, personal and family affairs (As well as the COO/ CFO, Investment
VP and other senior staff members)
● Assisting in research, writing, editing and planning of presentation materials
Investment Product Administrator | Hub Capital Inc. / Hub Financial Inc.
Aug 2008 – March 2010
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Responsible for administering trades from brokers to over 30 carriers (incl. all major banks, etc), checking
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Kelsey D. Bernard
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accuracy of all trades, transfers, new business, broker contracting
Compliance review and analysis
Credit Officer/Account Manager, Equipment Financing | CDN Western Bank
Dec 2006 – July 2008
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Assist Industrial Account Managers in maintenance of the loan portfolio by: (Preparing new credit,
amendments to credits and reviews, Preparing MFA statements, Preparing and reviewing monthly covenant
requirements, Accurate and timely calculation of margin position)
Assist in the preparation all month end and other reports as assigned
Review new credits for reporting/covenant requirements
Provide coaching to Loan Administration team
Contact clients for adherence to reporting/covenant requirements as required
Liaise with Bank Lawyer's &/or prepare security documents as required
Assist in the preparation of all month end and other reports as assigned
Joint custodian of collateral securities, Review new credits for reporting
Project Coordinator | McArthur Furniture
Mar 2006 – Nov 2006
● Personally, responsible for saving McArthur Furniture over $100,000 in six months. This was
accomplished by implementing processes to increase productivity, (Process Management), Project Coordination, as well as negotiating terms with insurance companies
● Collect monies from Logistical companies for damaged freight issues of custom furniture, and oversee
warehouse procedures
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