Kelsey L. Anklam
950 Edison Rd. Saginaw MI 48604 |- |-
Objective
I would like to gain further experience in the Business/Administrative Field, and gain business skills to
advance in my career.
Education
CURRENTLY ENROLLED | UNIVERSITY OF PHOENIX
· Major: Business Management
Skills & Abilities
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Microsoft Word
Microsoft Excel
Microsoft Outlook
Microsoft Powerpoint
Good Communication Skills
▪ Avaya Chat Tool
▪ Adobe Photo Editor
▪ Spitfire
Experience
CUSTOMER L
IAISON
| MICHIGAN RECOVERY SERVICES | NOVEMBER 2016-OCTOBER 2020
· Work with the Banks and Drivers to communicate information regarding the repossession process.
· Data entry, and invoicing once the repossession occurs.
· Update the Banks on the progress the Drivers have made.
OFFICE/WAREHOUSE ASSISTANT | MICHIGAN BEAUTY SUPPLY | JUNE ‘16-OCTOBER ‘16
· Would take orders from clients, and input them into the system, print of the pick sheet to get the
products from the warehouse and assist in the packaging the products and shipping them out.
· Cleaning the store and straightening the warehouse.
Filling and creating the fliers for the events.
RECEPTIONIST | MOLTUS BUILDING GROUP | JANUARY ‘16-MAY ‘16
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Answer phones and direct them where they needed to go.
Order office supplies
Assist with the gathering bids for the jobs.
Helping the Project Manager create sub contracts and getting them mailed out to the workers.
CUSTOMER SERVICE | MORLEY COMPANIES INC.| JUNE ‘13-JANUARY ‘16
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General Motors Customer Assistance Center
Chat with customers regarding questions, comments or concerns
Work with the dealerships to get Customer Concerns resolved.
Worked in CAC, webchat and Volt
· Work with Hyundai Repurchase
· Worked with lenders, customers and dealerships to repurchase vehicles.
SALES | SHOE CARNIVAL| JANUARY ‘13-JUNE ‘13
· Assisted customers in finding what they were looking for, and their shoe sizes.
· Worked register.
· Helped make sure the store was clean and neat.
SERVER | LOGAN’S ROADHOUSE| SEPTEMBER ‘12-JANUARY ‘13
· Made sure the customer had a good experience, and what they ordered.
· Take the order, run the food, and cash out the table.
· Make sure the restaurant is clean and tidy.
SERVER | RED LOBSTER| JUNE ‘11-SEPTEMBER ‘12
· Made sure the customer had a good experience, and what they ordered.
· Take the order, run the food, and cash out the table.
· Make sure the restaurant is clean and tidy.
SERVER | BENNIGAN’S| OCTOBER ‘09-JUNE‘11
· Made sure the customer had a good experience, and what they ordered.
· Take the order, run the food, and cash out the table.
· Make sure the restaurant is clean and tidy.
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