Kelsey Anklam

Kelsey Anklam

$12/hr
Customer service, and data entry
Reply rate:
-
Availability:
Full-time (40 hrs/wk)
Location:
Saginaw, Michigan, United States
Experience:
10 years
Kelsey L. Anklam 950 Edison Rd. Saginaw MI 48604 |- |- Objective I would like to gain further experience in the Business/Administrative Field, and gain business skills to advance in my career. Education C​URRENTLY​ E​NROLLED​ | U​NIVERSITY​ ​OF​ P​HOENIX · Major: Business Management Skills & Abilities ▪ ▪ ▪ ▪ ▪ Microsoft Word Microsoft Excel Microsoft Outlook Microsoft Powerpoint Good Communication Skills ▪ Avaya Chat Tool ▪ Adobe Photo Editor ▪ Spitfire Experience CUSTOMER​ L ​ IAISON​ | ​MICHIGAN​ ​RECOVERY​ ​SERVICES​ | ​NOVEMBER​ 2016-O​CTOBER​ 2020 · Work with the Banks and Drivers to communicate information regarding the repossession process. · Data entry, and invoicing once the repossession occurs. · Update the Banks on the progress the Drivers have made. O​FFICE​/W​AREHOUSE​ A​SSISTANT​ | M​ICHIGAN​ B​EAUTY​ S​UPPLY​ | J​UNE​ ‘16-O​CTOBER​ ‘16 · Would take orders from clients, and input them into the system, print of the pick sheet to get the products from the warehouse and assist in the packaging the products and shipping them out. · Cleaning the store and straightening the warehouse. Filling and creating the fliers for the events. R​ECEPTIONIST​ | M​OLTUS​ B​UILDING​ G​ROUP​ | J​ANUARY​ ‘16-​MAY​ ‘16 · · · · Answer phones and direct them where they needed to go. Order office supplies Assist with the gathering bids for the jobs. Helping the Project Manager create sub contracts and getting them mailed out to the workers. C​USTOMER​ S​ERVICE​ | M​ORLEY​ C​OMPANIES​ IN​C​.| J​UNE​ ‘13-J​ANUARY​ ‘16 · · · · General Motors Customer Assistance Center Chat with customers regarding questions, comments or concerns Work with the dealerships to get Customer Concerns resolved. Worked in CAC, webchat and Volt · Work with Hyundai Repurchase · Worked with lenders, customers and dealerships to repurchase vehicles. S​ALES​ | ​SHOE​ C​ARNIVAL​| J​ANUARY​ ‘13-J​UNE​ ‘13 · Assisted customers in finding what they were looking for, and their shoe sizes. · Worked register. · Helped make sure the store was clean and neat. S​ERVER​ | L​OGAN​’​S​ R​OADHOUSE​| S​EPTEMBER​ ‘12-J​ANUARY​ ‘13 · Made sure the customer had a good experience, and what they ordered. · Take the order, run the food, and cash out the table. · Make sure the restaurant is clean and tidy. S​ERVER​ | R​ED​ L​OBSTER​| J​UNE​ ‘11-S​EPTEMBER​ ‘12 · Made sure the customer had a good experience, and what they ordered. · Take the order, run the food, and cash out the table. · Make sure the restaurant is clean and tidy. S​ERVER​ | B​ENNIGAN​’​S​| O​CTOBER​ ‘09-J​UNE​‘11 · Made sure the customer had a good experience, and what they ordered. · Take the order, run the food, and cash out the table. · Make sure the restaurant is clean and tidy. Page 2
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