Kelly Wilhelm

Kelly Wilhelm Sr. Executive - Product Owner – Product Strategy and Delivery Sr. Manager Dallas, Texas Professional Summary Experience--• Agile Strategist – Product Professional Summary 2017 - 2023 Accenture • Sr. Manager with a focus on products. I provide strategy and transformation guidance to provide best in class offerings Senior Product Owner for large-scale clients Managed backlog and ensure a timely delivery according to business requirements. Has practical experience in Enterprise Agile delivery Managed backlog – prioritize – groom – rank, etc. Support all levels of the organization in product delivery. Worked closely with Scrum Lead to provide reports on progress to leadership. B2B, B2C and SaaS solutions – Cloud-based Experienced in SDLC - utilizing Agile practices. Utilized Azure DevOps to streamline releases, modifications, and upgrades to releases. Considered an Agile Professional in the consultant community. Mitigate impediments to allow successful team completion of Release/Sprint Goal. • • • • • • • • • • • • • • • • • • • Agile Project Manager Engagement Lead Agile Transformations Process Improvement Process Management Business Support Systems Customer Demand Planning Problem Solving Certifications • • • ACP - CPO - CSM - Certified Agile Professional Certified Engagement Manager Level 2 Six Sigma Green Industry Experience • • • • Banking and Finance Airline and Travel Marketing Retail Education Katholieke Universiteit Leuven Philosophy Retail – Agile Product Lead – Dallas, Texas • • • • • Agile Sr. Manager, product owner to retail products – Cloud Based Provided strategic steps to get closer to working in an agile way in delivery. Created a product roadmap to ensure delivery to the market in a timely manner. Defined the strategy to focus primarily on efficiency of operations during a project. Presented success metrics and communications to leaders. Banking – Agile Coach and Product Manager • • • • • • • Implemented teams to the totally new concept of Agile project management. Managed backlog – improved user stories and acceptance criteria Managed product backlog and coached to create a solid sprint backlog. Prepared the teams for a new way of working and allowed them to see success quicker. Worked with leaders to build and implement teams conducive for the new way of working. Agile coach to mid-level and team level members Defined the strategy to focus primarily on efficiency of operations during a change effort. Product – Agile Coach – Tokyo, Japan • • • • Led tracks that focused on improving market position. Implemented PMO best practices regarding Agile way of working. Provided oversight: Ensure projects are conducted in compliance to standards. Coached the Product Owners in user story creation/prioritization and product backlog grooming. Capgemini- Sr. Delivery Lead – Dallas, Texas • • • • • • • • • Level II (out of 3) Delivery Lead Certification (Capgemini Internal Ranking) Overall focus on Delivery of B2B and products for Retail Azure Cloud-based products – Inventory and Automated Product Replenishment Projects Conducted and analyzed feedback from stakeholders, market research, customer research, usability testing, and UAT to ensure the correct solutions were being designed. Provided a deep understanding and empathy for users, including customers, support agents, and operators, and used this knowledge to identify and solve problems. Worked with senior management to create and execute the product roadmap by working across multiple functions. Worked closely with software engineers to ensure products and releases are launched correctly and on schedule. Made creative recommendations to expand the product base and vision and suggest ways to track product use and impact on end users. Produced and reviewed product requirements documents, wireframes, prototypes, and write specifications for new features and changes.