Kelly Uankhehi

KELLY UANKHEHI Virtual Assistant Delta State, Nigeria --https://www.linkedin.com/in/kellyuankhehi Highly organized and detail-oriented Virtual Assistant with 14+ years of combined experience in customer service, computer operations, business management, education, and entrepreneurship. Proven track record of providing exceptional support, leading teams, and driving growth. Work Experience March 2022 - July 2024​ ​ ​ ​ ​ Computer Operator​ ​ ​ Skynet Cyber Cafe, Delta, Nigeria ​ ​ ​ ​ ●​ Data Entry and Data Research ●​ Managed cyber cafe computer systems and ensured smooth operations ●​ Provided technical support and assistance to customers ​ July 2016 - Feb 2020​ CEO Designer Boutique, Delta, Nigeria ●​ Managed boutique operations, ensuring efficient customer service and sales growth ●​ Trained and led a team of sales associates to achieve exceptional customer satisfaction ●​ Developed and implemented effective sales and marketing strategies Nov 2014 - Oct 2015​ ​ Junior Secondary Teacher Government Secondary School, Kwara, Nigeria ●​ Taught junior secondary students in Agricultural Science ●​ Developed and implemented engaging lesson plans to promote student learning March 2010 - May 2012​ ​ CE0 Kelly laundry, Delta, Nigeria​ ●​ Managed laundry operation, ensuring efficient services and customer satisfaction ●​ Led a team of employees to achieve business goals and objectives ●​ Developed and implemented effective business strategies Jan 2008 – Feb 2009​ ​ Customer Service Representatives ​Jubilee Rentals, Delta, Nigeria ●​ Responded to customer inquiries and resolved issues in a timely and professional manner ●​ Provided exceptional customer service, resulting in high customer satisfaction ratings. Skills ●​ ●​ ●​ ●​ ●​ ●​ ●​ ●​ ●​ ●​ ●​ ●​ ●​ Virtual assistance and administrative support Customer service and relations Team management and leadership Excellent multitasking skills Time management and organization Problem-solving and conflict-resolution skills Communication and interpersonal skills Computer operations and technical support Business management and entrepreneurship Google Workspace: Gmail, Calendar, Google Meet, Docs, Sheets, Drive, Slides, Forms Microsoft Office Suite: Excel, OneDrive, Outlook, Word, PowerPoint, MS Teams Excel in providing CRM administration, including updating records and data entry. Expert in Canvas and Expert in Corel Paint Education July 2024 - Sept 2024​ ​ ALX Virtual Assistant ALX Africa Sept 2010 - May 2014​ ​ Bachelor of Arts in Fine and Applied Arts Delta State University, Delta, Nigeria Interest ●​ Arts and Culture ●​ Sports and Entertainment ●​ Traveling Language ●​ English References Available upon request.