Kelli Kay-Wolkenhauer

Lindstrom, MN-- | www.linkedin.com/in/kelli-kay-wolkenhauer Kelli Kay-Wolkenhauer Compassionate and dedicated financial services leader with 10+ years of experience in Regulatory Compliance environments. Known for delivering due diligence analysis, audit and client analysis reporting to management while excelling in remote positions and staying within a 5 day SLA (Service Level Agreement). Proven willingness to go above and beyond what is required by taking on projects to gain efficiency and reduce risk, while upholding values and quality standards of the organization. AREAS OF EXPERTISE Data Analysis | Root Cause Analysis | Risk Management | Time-management | Leadership | Self-motivation | Project Management | Multi-tasking EDUCATION Individualized Bachelor of Arts, Legal Studies – Minor in Project Management Metropolitan State University, Saint Paul, MN GPA 3.59 Associate of Arts and Science, Paralegal North Hennepin Community College, Brooklyn Park, MN EXPERIENCE Various companies Contract temp/freelancing Documentation and transcription 2018-Present U.S. Bank​, Richfield, MN ATM & Debit Compliance Services RCA Consultant 4 -) 2013 – 2017 ● ● Implementation KYC (Know Your Customer) validation process through calculated preparation of a Client Analysis reporting, processing annually, quarterly and on-boarding for 2000+ clients Systematically created and organized reporting database client folders for 2500+ clients. Audit Department Senior Analyst -) ● ● ● ● Coordinated performance of mortgage business line audits as a third-line of defense Developed reporting to Stakeholders and Upper Management Designed Audit testing criteria for intensive testing of different engineered sources Conducted on-site analysis traveling to locations within the USB footprint. Kelli Kay-Wolkenhauer Page Two Wells Fargo Home Mortgage, Minneapolis, MN Contractor Validation Credit Analyst 3 -) ● ● ● 2007 – 2013 Promoted to Contractor Validation, created a “fired contractor” validation process Identified process gaps and streamlined the Standard Work Process with the Renovation Draw Center Supported Draw Center for the Renovation product Fulfillment Builder/Draw Center Loan Document Specialist – Mortgage QA Analyst 2 (2007 – 2011) ● ● ● ● Audited HUD-1 Settlement Statement for APR (Annual Percentage Rate) sensitive fees. Led 50+ team member monthly coaching call focusing on training, performance evaluation mitigating risk Resolved risk-related issues in a timely manner while implementing the Dodd-Frank 2010 RESPA Reform. Paralegal Internship completed VOLUNTEER EXPERIENCE IVHQ – International Volunteer HQ​ - Zambia Program - Kindergarten Project Type Certificate of International Volunteering in recognition of contribution to sustainable development, cultural exchange, and personal growth. PROFESSIONAL ASSOCIATIONS The Institute of Internal Auditors (IIA) – Twin Cities Chapter PMI – Project Management Institute TECHNICAL EXPERIENCE ● ● Due Diligence, financial analysis using West Law, D&B (Dunn & Bradstreet), BBB (Better Business Bureau), MSB (Money Services Business), FDIC (Federal Deposit Insurance), NCUA (National Credit Union Administration), IRS (Internal Revenue Service), Equifax and other research sites. Performed credit analysis utilizing Lexis Nexis, Experian, TransUnion, and Equifax Completing verification's, AML (Anti-money Laundering, CDD (Customer Due Diligence), EDD (Enhanced Due Diligence),OFAC (Office of Foreign Assets Control), HIFCA (High-Intensity Financial Crimes Area) and HIDTA (High-Intensity Drug Trafficking Area) searches, Risk Analysis Grids, and Client Analysis reports utilizing Microsoft Word, Excel, and Monitored utilizing Access Database to annual, quarterly and on-boarding.