KELECHUKWU UMENZEKWE
Workflow Automation & CRM Specialist | No/Low-Code Developer
|- | Nigeria |-
LinkedIn: kelechukwuumenzekwe
PROFESSIONAL SUMMARY
Results-driven Workflow Automation and CRM Specialist with expertise in no/low-code
platforms such as Airtable, Monday.com, Zapier, Make.com, HubSpot, Power BI, Power
Automate, and Power Up. Adept at streamlining operations, optimizing data
management, and automating repetitive tasks for startups, schools, healthcare facilities,
and tech organizations. Passionate about helping teams work smarter through scalable
systems that increase productivity and clarity.
CORE COMPETENCIES
● Airtable Systems Design & Automation
● Monday.com Project & Task Management
● CRM Integration (HubSpot, Airtable, etc.)
● No-Code & Low-Code App Development
● Workflow Process Automation (Zapier, Make.com, Power Automate)
● Reporting & Dashboard Visualization (Power BI)
● Database Structuring & Optimization
● Remote Collaboration & Team Training
PROFESSIONAL EXPERIENCE
Destiny International Tech (DIT) — Workflow Automation Consultant
Remote (Nigeria) | 2023 – Present
● Automated internal business processes, reducing repetitive tasks by over 70%
● Built Airtable systems integrated with Make.com and Zapier for efficient task
tracking
● Trained staff on managing and maintaining automated workflows
May Blossom International School — Education CRM & Database Specialist
Remote | 2023
● Designed a student database and academic record system using Airtable
● Created no-code dashboards and automated notifications for admin and staff
● Improved visibility and accuracy in student data tracking
Smiles Dental Clinic — Dental Practice Tech Project Manager
Onsite | 2022 – 2023
● Developed dental workflow systems using Monday.com and Airtable
● Automated appointment booking and follow-up using Zapier
● Enhanced clinical task coordination with visual project dashboards
EDUCATION
Peaceland College of Education, Enugu, Nigeria
Bachelor of Education (B.Ed.), Business Education (Accounting)
Graduated: 2021 | Second Class Upper Division
CERTIFICATIONS
● Airtable Builder and Admin Certification – Airtable Academy
● Airtable for Beginners – LinkedIn Learning
● Zapier Certified – Zapier Learn
● Make Automation Certification – Make Academy
● Monday.com Fundamentals – Monday Academy
● Soft Skills Training – Jobberman Nigeria
PROJECT HIGHLIGHTS
● Remote Automation Suite (DIT): Connected Airtable with Zapier & Make.com
to automate internal ops
● Student Record Hub (May Blossom): Replaced spreadsheets with an
automated Airtable system
● Dental Practice Ops Tracker (Smiles Dental): Managed clinic workflows and
reporting with Monday.com
TOOLS & TECHNOLOGIES
Airtable, Monday.com, Zapier, Make.com, HubSpot, Power BI, Power Automate, Power
Up, Notion, Slack, Google Workspace, Microsoft 365