Kelechi Kingsley Obilor

KELECHI KINGSLEY OBILOR COMMERCIAL SALES|BUSINESS DEVELOPMENT|CUSTOMER MANAGEMENT PROFESSIONAL SUMMARY Commercial, sales, and project execution professional with 5+ years of experience across the power, banking, and real estate sectors. Strong track record in revenue growth, customer management, loss reduction, and field project coordination. Skilled at translating business targets into operational execution, managing cross-functional teams, and improving commercial performance. Known for combining data analysis, customer engagement, and field supervision to drive measurable business results. CORE COMPETENCIES Sales & Commercial Revenue Growth & Collections Strategy Key Account Management Business Development Customer Retention & Experience Commercial Reporting & Forecasting Contract & Vendor Coordination Project & Operations Project Scheduling & Field Coordination Cross-Functional Team Management SLA Monitoring & Performance Tracking Installation & Deployment Supervision Risk Identification & Issue Resolution Inventory & Resource Planning Data & Tools Revenue Analysis & Consumption Tracking CRM & Customer Data Management Microsoft Excel, Word, PowerPoint Dashboard Reporting & Performance Monitoring PROFESSIONAL EXPERIENCE Ikeja Electric Plc Energy Protection Project Supervisor (Jan 2026 – Present) • Convert rollout plans into weekly field execution schedules across technical, commercial, and customer teams • Track project milestones, delays, and cost implications while reporting performance to management • Coordinate execution across PAM, Metering, Technical, Customer Care, and Commercial units • Supervise vendor installations ensuring safety, quality, and adherence to rollout standards • Monitor vendor SLA performance and validate invoices against completed work • Forecast material demand, track deliveries, and maintain inventory accuracy • Capture customer feedback and escalate operational issues • Produce dashboards and field reports supporting decision-making Energy Sales Specialist (Feb 2020 – Dec 2025) • Delivered monthly revenue targets through collections, energy recovery, and customer engagement • Produced reports on installations, account performance, and revenue trends • Worked with billing and revenue teams to resolve invoicing discrepancies • Analyzed consumption data to identify irregularities and reduce losses • Led customer education programs on prepaid metering and payment compliance • Managed escalations, improving response time and retention • Supervised disconnection/reconnection teams to support revenue recovery Key Achievement: Company-wide recognition for energy theft detection – Double-R Awards (2021) Sterling Bank Plc – Relationship Officer (Nov 2018 – Nov 2019) • Managed retail and business customer portfolio • Cross-sold loans, investment products, and digital banking solutions • Advised clients on financial planning and account optimization • Improved engagement through proactive follow-ups • Promoted digital banking adoption Grenadines Homes Ltd – Investment Advisor (Feb 2018 – Sept 2018) • Generated property sales leads through outbound campaigns • Maintained and tracked prospect database • Delivered tailored sales presentations • Scheduled inspections and guided clients through purchase decisions • Nurtured prospects through the sales pipeline EDUCATION Imo State University, Owerri BSc Hospitality & Tourism Management – Second Class Upper (2:1), 2014 CERTIFICATIONS • Change Management – Harde Business School, Lagos (2025) • Scrum Fundamentals Certified – SCRUMstudy, USA (2025) • Customer Service Concepts & Strategy – Metropolitan School of Business & Management, UK (2021) • Essential Management Skills – International Business Management Institute, Berlin (2021) • Human Resources Management – Exford Global Consults, Abuja (2017) REFERENCE Available On Request