Kelechi Chimdi Ottih

Kelechi Chimdi Ottih

$5/hr
Virtual Assistant | Sales & Customer Support Specialist | CRM & Operations Expert
Reply rate:
75.0%
Availability:
Full-time (40 hrs/wk)
Location:
Port Harcourt, Rivers, Nigeria
Experience:
4 years
About

With over three years of experience as a Virtual Assistant, I’ve worn many hats—customer support specialist, sales expert, and back-office operations pro. Whether I’m closing deals, managing CRMs like Salesforce and Go High Level, or streamlining workflows, my goal is always the same: helping businesses run smoother, sell smarter, and keep customers happy.

Some of my proudest career wins?

$130K in revenue generated from 15 signed contracts in just three months as an Acquisitions Rep.

✔ Mastering the art of CRM optimization to help teams track leads, close deals, and keep customers engaged.

✔ Successfully handling high-volume customer interactions while making sure no one feels like just another ticket number.

✔ Becoming the go-to person for process improvements, and getting things done.

I thrive in fast-paced, customer-facing, and operational roles, and I’m always eager to learn new tools, adapt to new challenges, and make an impact. If you need someone who can juggle tasks like a pro, keep your customers happy, and help your business grow—I'm your person.

🔹 Specialties:

Customer Support 📞 | Sales & High-Ticket Closing 🔥 | CRM Management 🖥️ | Appointment Setting 🗓️ | Email & Calendar Management 📧 | Telemarketing 📞 | Data Entry & Analysis 📊 | Research 🕵️‍♂️ | File & Document Organization 🗂️

🔹 Key Strengths:

Strong Communication 💬 | Problem-Solving 🧩 | Attention to Detail 🕵️‍♀️ | Time Management ⏰ | Adaptability 🚀

Passionate about delivering top-tier virtual support and creating seamless customer experiences. Let’s connect and explore how I can add value to your team!

Oh, and I promise I won’t just pretend to take notes in meetings—I actually get things done. 😉

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