Keith San Juan

I have been on a work-from-home (WFH) setup for over nine years, handling various operations, account management, client relations, vendor management, and team leadership roles. I also worked in the BPO Industry for nine years handling Customer Service, inbound sales, Retention, and Healthcare.

Previously, I worked as an Account Manager for a healthcare staffing company, overseeing operations, scheduling, medical staff placement, onboarding, payroll, and maintaining good relationships with partner healthcare facilities.

Previously, I worked as a Client Success Manager for a virtual assistant staffing company, overseeing the completion of client-assigned tasks by their respective virtual assistants promptly, providing world-class support assistance, managing client onboarding, and ensuring day-to-day operations for the success of the virtual assistants.

I previously worked as an Account Manager for a real estate company, where I managed the daily operations of Data Specialists to ensure the generation of high-quality leads, conducted morning briefings with appointment setters and Campaign Managers to ensure sales goals were met, facilitated US realtor and broker's onboarding sessions, coordinated sales calls to provide the support needed for success in all of their face to face appointments/presentations. Additionally, I collaborated with other teams for contract and property validation.

Lastly, I have worked as a Client Vendor Manager for a property management company

My responsibilities include rent collection, filing of FTPs, maintenance, work order management, eviction and inspection coordination, vendor management, and account reconciliation.