My name is Keith Ergee Tongol, an experienced Customer Service Representative and a Virtual Assistant. I have an experienced making phone calls (inbound and outbound) and chat support / live chat support. I have also done couple of admin tasks such as data entry, web research, and email management. I also performed tasks like social media marketing, social media management and data mining. I am excellent in Web Research. I have done research on social media influencers, distributor and retailers, reviews and review sites, brands/companies and their details and contact information. I am knowledgeable in Google Docs, Google Spreadsheet, MS Excel and MS Word. I also have an experienced doing website using Wix.com.