Keith Bryan Arnold Faunillan

I am knowledgeable on the following tools: AVAYA, SPRINKLR, NICE, CITRIX, NUANCE, Call Center software applications, HubSpot, MS Office Suite, and SAP CRM.

I have more than 8 years of client interaction and management and at the same time operating the call center business working with clients like Verifone, BestBuy, Geek Squad, Comcast, Verizon, Studio Retail Limited, and H&M. I also work remotely as a Project Based Customer Engagement Assistant for MDPen Skincare (US) and also does Analytics for Customer Experience focusing on Business Development and Consumer Relations..