Keisha Hinds

KEISHA HINDS Coles Cave, St. Lucy ♦- (c),- (h)♦-♦ LinkedIn PROFESSIONAL SUMMARY Resolute HR professional with a strong foundation in talent acquisition, HR operations, and recruitment strategies. Proven record in spearheading strategic initiatives and championing HR innovations to drive organizational excellence and transformation. Committed to creating innovative HR solutions that enhance employee engagement, streamline processes, and ensure compliance with labor laws and best practices. Adept at fostering a culture of diversity, safety, and wellness while maximizing the potential of the workforce. Ready to contribute expertise in driving positive change and achieving unprecedented results in the field of Human Resources. SKILLS • Digital Literacy • Health, Safety & Wellness • Recruitment & Selection • MS Office Proficiency • Collaboration • Knowledge of Barbados Labor Laws and HR Best Practices • HRIS - SAP, ADP, Smart Recruiters • Payroll & Leave Management • Planning & Organizng • Fostering Communication WORK HISTORY Human Resources Assistant 07/2022 – 01/2024 United Nations World Food Programme • Facilitated national, regional, and international recruitment processes, playing a key role in the selection of high-caliber candidates across diverse geographies. This initiative was instrumental in building a diverse and skilled workforce. • Collaborated closely with the HR Officer to spearhead the development and implementation of groundbreaking strategic HR initiatives. This collaboration was a key driver in transforming organizational efficiency and aligning goals, marking a major milestone in the office's operational strategy. • Executed a comprehensive thematic analysis of management retreat data, pinpointing key improvement areas. Developed targeted initiatives based on these insights, leading to a substantial enhancement in operational effectiveness. • Maintained accurate and proper record-keeping of all employee information, utilizing SharePoint for efficient data management. This diligence contributed to a well-organized HR database, ensuring data accuracy and compliance. • Designed and facilitated a transformative training session titled 'Developing our Communication Skills,' resulting in marked improvements in both interpersonal and professional communication across the organization. This initiative not only enhanced team collaboration but also fostered a more effective and cohesive workplace environment. • Championed Health and Safety initiatives as an active member of the wellness committee, ensuring a secure and healthy workplace environment for all employees. Collaboratively promoted and maintained safety initiatives that significantly enhanced employee well-being and organizational compliance. Human Resources Officer 08/2020 - 08/2023 Bright Life Family Center, Welches • Effectively contributed to the development of strategic approaches for managing over 20 volunteers, playing a key role in fostering a positive work culture. This involvement led to more efficient volunteer coordination and a noticeably enhanced team environment, reflecting positively on overall organizational morale and productivity. • Worked in tandem with the HR Manager to create HR policies and processes, markedly enhancing compliance and efficiency. Notably authored the organization's Confidentiality policies, significantly strengthening workplace privacy and security standards. • Successfully conducted orientation for volunteers, leading to a highly positive onboarding experience. This initiative contributed to a notable improvement in volunteer performance and satisfaction. • Orchestrated a dynamic volunteer recruitment strategy, meticulously ensuring alignment with the organization's core values. • Diligently addressed and resolved volunteer inquiries and concerns, playing a key role in enhancing volunteer satisfaction and cultivating a more collaborative and supportive environment. • Collaboratively developed the employee handbook, a critical tool in elucidating organizational policies and procedures. This contribution was instrumental in enhancing employee comprehension and adherence, thereby streamlining internal processes and reinforcing workplace standards. Optometric Assistant 09/2008 - 07/2022 Harcourt Carter Optical • Collaborated effectively with the optometry team to uphold and implement high standards of patient care, contributing to the clinic's reputation for excellence. • Actively contributed to the training of junior staff members, significantly enhancing the overall efficiency and skill level of the clinic team. Office Supervisor 06/2003 - 08/2008 Hincks Street Dental Office • Oversaw daily operations of the dental office, ensuring seamless functionality and efficient patient service. • Managed and led the administrative staff, enhancing team performance through effective guidance and support. EDUCATION Certificate: Job Analysis: Skills for Trainers, Recruiters and Managers 11/2023 Udemy - Online Master of Science: Human Resource Management 10/2021 University of The West Indies - St. Michael • Received comprehensive training and education on Barbados labor laws and HR best practices. Bachelor of Science: Social Science 09/2016 University of The West Indies - St. Michael • Minors: Accounting, Economics & Management WORKSHOPS • Emotional Intelligence (EI) • Written Communication Excellence • Bridge Self Development Programme • Diversity and Inclusion • Conducting Learning Needs Analyses • HR Foundations • HRIS (Human Resources Information Systems) • HR Skills • Learning Needs Analysis • Communication Skills • Cyber Security Awareness Essentials REFERENCES Aileen Abreu HR Officer UN World Food Programme - or -- Tiffany Broomes (nee Jones) HR Manager Bright Life Family Centre - Tiffany.jones@brightlifefamilycentr e.org Christopher King Director Harcourt Carter Optical - or --