Keily Diane Isip

I am a Medical secretary from my previous job for 4 years, and I also have experience as an Admin Assistant for almost a year. My skills in this job is knowingly organizing, managing and handling the office with work etiquette and professionalism. I am the one who supplies Administrative, Technical and Clerical duties. With these, I learned how to embrace and love my career path, and I am looking forward to excel it more in your company. My daily task

• Appointment Setter, using Google Calendar, Clear Phone, Email and Live Chat Communication.
• Technical skills- MS Office: Word, Excel, Powerpoint, Outlook, Access and One note, Google Calendar, and Drive: Docs, Sheet, Forms, Slides. 
• Perform secretarial duties, utilizing specific knowledge of medical terminology and hospital, clinic or laboratory procedures. Duties include scheduling appointments, billing and patients.
• Compiling, recording medical charts, reports and correspondence and upload to the various system and portals using EPRXpress as EMR portal.
• Answer inquiries, verify appointment and patient needs thru phone calls.
• Prepare necessary report for patients HMO and billing.
• Provide customer support and help resolve customer queries.
• Own and manage calendar and scheduling
• Gives assistance clearly, timely, and actionable feedback

Virtual Assistant Skills: Flexible Administrative Skills / Data Entry and Product Listing / Advertising / Sales and Marketing / Internet Research / Article writing and web management / Expertise in Google products, Microsoft offices and other Virtual Assistant software tools

Soft Skills

•Communication: Listening, Negotiation, Presentation, Verbal Communication

•Critical Thinking: Adaptability, Creativity, Design Aptitude, Flexibility, Innovation, Research, Resourcefulness, Thinking Outside the Box, Trouble Shooting, Willingness to learn.

•Leadership: Conflict Management, Giving Clear Feed Back, Inspiring People, Management, Motivation, Resolving Issues, Supervising.

•Positive Attitude: Confidence, Cooperation, Energy, Enthusiasm, Honesty, Patience, Respectability, Respectfulness.

•Work Ethics: Business Ethics, Independence, Meeting Deadlines, Multitasking, Perseverance, Self-Supervising, Trainability, Working Well Under Pressure.