Keilly C. Cervantes-| -
Calumpang, General Santos City SC 9500 Philippines
Education
Notre Dame of Dadiangas University General Santos City
Mindanao State University General Santos City
Technical Skills
● Graphic Design: Familiarity with Adobe Photoshop, Canva, Figma
● Social Media Management: Understanding platforms like Facebook,
Instagram, Tiktok and analytics tools.
● Content Creation: Writing, blogging, or creating engaging multimedia
content
● Project Management: Skillful usage of Slack, Asana, Notion,
Mondaycom, Trello, Click up, MS Office, and 360 Office.
● CRM: Familiarity with Sales force, Hubspot, Levitate, Ringcentral, Mail
Chimp and ZOHO Corporation.
Soft Skills
● Communication
● Time
Management
● Problem-solving
Adaptability
● Critical Thinking
●Leadership
● Emotional Intelligence
●Creativity
● Resilience
Work Experiences
Notre Dame of Dadiangas University - Integrated Basic Education Department
(Bookstore Student Assistant)
JUNE- MARCH
● Managed Inventory: by managing including receiving shipments, monitoring
stock levels, and conducting regular inventory audits.
Integrated it with inventory management software and systems.
● Facilitated Sales and Marketing: Experienced in promoting bookstore
products and services, including textbooks, school supplies, and school
merchandise.
Conducted sales transactions and managed cash register operations,
including handling payments and making changes.
● Facilitated Enrollment: Skilled in facilitating the enrollment process,
including processing applications, verifying requirements, and assisting
with registration.
● Handled Customer Service: Demonstrated ability to provide excellent
customer service to students, parents, and other customers in a bookstore
setting.
Responded to inquiries, assisted, and resolved issues professionally and
courteously.
IG INC
Administrative Assistant
May 2019 - August 2021
● Managed complex calendars and scheduling for multiple interviews and
meetings.
● Coordinated with clients and team members to ensure the deadlines are
met and projects were completed thoroughly.
● Conducted research and prepared reports on a variety of topics.
● Assisted with social media management and content creation.
● Maintained detailed records and documentation.
● Responded to client inquiries in a timely and professional
manner.
SIU MEDIA
Graphic Designer
September 2021 - March 2023
● Designed marketing materials such as flyers, brochures, and
posters.
● Developed website designs and layouts.
● Collaborated with clients and team members to ensure designs
met their needs and brand guidelines.
● Conducted research on design trends and best practices.
Buctuan Eatery
May 2023 - December 2023
Administrative Assistant
● Managed food presentation and customer service.
● Provided essential support as a cashier in operations for the eatery,
handling financial transactions with accuracy and maintaining a balanced
cash drawer.
● Managed administrative tasks to ensure smooth day-to-day operations,
including but not limited to filing, data entry, and correspondence.
● Assisted in training new staff members on day-to-day operations.
Marxiall Variety Store
Social Media Manager | Executive Assistant
January 2024 - June 2024
● Tailored compelling content to resonate with target demographics,
yielding a notable 40% surge in follower count and a 400% enhancement
in engagement metrics.
● Fostered collaborative partnerships with the marketing team to
synchronize social media endeavors with overarching marketing objectives
and initiatives.
● Conceptualized and executed an extensive array of marketing collateral
meticulously upholding brand coherence and aesthetic allure.
● Fostered close collaborations with clientele.
● Maintaining stringent timelines to ensure prompt delivery without
compromising on the caliber of workmanship.
● Acted as a liaison between executives and various departments,
facilitating clear communication and efficient workflow.
● Managed confidential information with discretion and ensured timely
follow-up on critical issues.
Crafted and executed extensive social media strategies aimed at
amplifying brand presence and fostering engagement across diverse
Platforms.
Seminars/Training
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Leadership Training for Class Officers - 2017, 2018, 2019
Leadership Training for Club Officers - 2019
GAMIFICATION & HR PRACTICES 2020, 2021
Return on Investment by JPIA 2021
HR Business Perspectives - 2021
References
● Ma, Theresa Diosana IBED LAGAO
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● Jeanybeth Abejaron Quality Control PhilBest
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● Rona Mae Benerio Virtual Assitant (Freelancer) -
