WORK EXPERIENCE
SEO VIRTUAL ASSISTANT
Marketing Sweet
Feb 2024 - Jan 2024
Possess a solid foundation in SEO, with expertise in
keyword research, keyword matrix development,
competitor analysis, backlink building, SEO audits, and
website optimization.
VIRTUAL ASSISTANT
Turner & Son Homes
Keif Aubrey
Rodriguez
VIRTUAL ASSISTANT
San Jose del Monte City,
Bulacan 3023--
EDUCATION &
ACHIEVEMENTS
BS in Internal Auditing
2021 - 2024
City College of San Jose del
Monte
Quickbooks Online Certified
Apprenticeship
Program
Completer
(FHmoms Community)
Mastery Course Completer:
Accounting & Bookkeeping
SKILLS
Administrative skills
Accounting
SEO
Data Entry
Processes purchase orders, quotes, invoices, payment
stubs, insurance, and change orders.
Manages schedule calendar and AP email management.
CUSTOMER SERVICE REP
TaskUs
Jan 2022 - Jun 2022
Processing payments and withdrawals of customers.
Serve customer's financial opening accounts, update
and closing accounts.
CUSTOMER SERVICE REP - CHAT
Alorica Teleservices Inc.,
Oct 2020 - Jan 2022
Performed Telco order processing and other customer
service-related
VIRTUAL ASSISTANT
WingAi Ph
May 2021 - Jul 2021
Handles order management, market research, lead
generation, and logistics.
Creates invoices, SOPs, and first-line writing.
VIRTUAL ASSISTANT
GearUp2Go
May 2020 - Sept 2020
Handles order entry and website management.
Optimizes product pages and manages stock.
CUSTOMER SERVICE REP - SEASONAL
Inspiro Relia
May 2020 - Mar 2021
Provides customer support via phone, email, and chat
for retail accounts.
Handles back-office tasks.
MEDICAL APPOINTMENT ENCODER
ACS Pro Global
Jan 2019 - Nov 2019
Organized and maintained medical records.
Updated patient follow-up information.
CUSTOMER SERVICE REP
CSI Philippines
Mar 2016 - Sep 2016
Communicated with customers to resolve payment
collection concerns using outbound calling.
R E F E R E N C E
MARIA KORINA BERTULFO
Customer Service
Apr 2023 - Jan 2024
FHMoms, Inc - CEO & Founder
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