Keerthan Kumar DN

Keerthan Kumar DN

$30/hr
Healthcare documentation, proof reading
Reply rate:
-
Availability:
Hourly ($/hour)
Age:
49 years old
Location:
Bangalore , Karnataka , India
Experience:
17 years
Keerthan Kumar DN, CHDSPhone:- Email: - Career Objective: Operations manager with experience of successfully coordinating the activities of various departments concerned with the production, pricing, sales, and distribution of products and services. Comfortable working with people at all levels and having an excellent commercial approach to solving problems and developing business processes. Having proven people management skills, with the ability to manage performance and motivate staff on an individual and team level. Now looking for a new and challenging managerial position, one which will make best use of my existing skills and experience and also further my personal and professional development. Skills and Experience Summary: 7 years and 4 months as a Manager Operations 2 years as a Senior Quality Analyst – Healthcare Documentation 3 years as a Senior Proofreader and Editor - Healthcare Documentation Identifying, developing and implementing best practices Excellent prioritization and organizational skills Project management skills and ability to multi-task Strong written and oral communication skills and able to interact easily with people across all geographical locations. Proven strong ability to learn quickly and adapt to new technologies Experience in interacting and working with clients at various levels Stakeholder, people and relationship management Educational Qualification: Bachelor of Science (Biochemistry, Food Science and Nutrition, and Zoology), Yuvaraja's College, University of Mysore, 1997. Professional Qualification: Certified Healthcare Documentation Specialist (CHDS) certification from AHDI (Association for Healthcare Documentation Integrity) Certified Medical Transcriptionist (CMT) certification from AHDI (formerly AAMT – American Association for Medical Transcription) Advanced Certification in Medical Transcription certification from Comat Infoscribe Pvt., Ltd., Mysore Attended Advanced Certification training Program in Project Management at Armadillo Consultancy, Bangalore Pursuing Executive MBA from Karnataka State Open University Professional experience: Company: LabourNet Services India Pvt., Ltd., Bangalore Duration: December 1, 2015 – Till date Designation: Manager – Operations Labournet Services India Pvt., Ltd., is a social enterprise which creates sustainable benefits for the workers in the informal sector and enabling livelihood via skill development Responsibilities: Leading a team of 3 Cluster Managers Heading 3 projects, Bharathi Cement CSR project, AP BOCW project, and CREDAI AP project in Andhra Pradesh Headed 2 Government projects, NULM and BARTI, Maharastra Managing monthly scheduling process with effective work allocation and placement capacity management to meet/exceed planned targets Executing end-to-end review and documentation of placement workflows. Developing and implementing performance and quality improvement program for supporting diverse clients. Introducing new clients into the system, preparing checklists, documenting and updating client specifications Identifying training and developmental needs of the team members and coordinating training activities Preparing and maintaining performance reports of the team members for reviews Served as liaison between customers and internal departments; improved customer satisfaction index to 95%. Company: IMT Specialists, Bangalore Duration: January 2008 – November 2015 Designation: Manager - Operations IMT Specialists is a leading Indo-US HIPAA compliant company, providing technology-enabled healthcare documentation services to major hospitals, institutions, and private practices across United States. Responsibilities: Leading a team of 150+ consisting of Medical Transcriptionists, Editors, Proof Readers, Senior Proof Readers, and Quality Analysts and managing 13 clients. Estimating customer volumes and to identify and schedule resources to deliver SLAs Managing monthly scheduling process with effective work allocation and production capacity management to meet/exceed planned targets Executing end-to-end review and documentation of operational workflows. Developing and implementing performance and quality improvement program for supporting diverse clients. Introducing new clients into the system, preparing checklists, documenting and updating client specifications Coordinating with US account managers in terms of project management, transition, and capacity planning Plan and manage transition of customers to other locations/centers by coordinating with operations and production planning teams both in India and US Identifying training and developmental needs of the team members and coordinating training activities Preparing and maintaining performance reports of the team members for reviews Served as liaison between customers and internal departments Error analysis, updating processes, and timely feedback to the team Company: Spheris India Pvt. Ltd. (Presently M-Modal Global Services, Bangalore) Duration: Jul 2001 to Nov 2007 Promoted and transitioned through 4 roles in 7 years. Initially hired to work as a “Senior Medical Transcriptionist,” transitioned to “Lead Proofreader” on a novel TWS platform. Ultimately progressed into “Senior Quality Coordinator” role, with management responsibility of a 15-member quality control team. Company: Comat Infoscribe Pvt. Ltd., Mysore Duration: Sep 1999 to March 2001 Functioned as a Medical Transcriptionist for multiple specialties for physicians in 200-plus physician hospitals. Company: CFTRI (Central Food Technological Research Institute), Mysore Duration: Aug 1997 to Aug 1999 Responsibilities: Functioned as Stores and Purchase sourcing coordinator, responsible for monitoring the inventory of chemicals, posting the bills, along with verification of the tenders. Selected Accomplishments: Nominated for Best MLS Award in 2002 Nominated for Best Quality Coordinator Award in 2005. Best Production Team Award in 2006 Interests: Volleyball, Cricket, and Music Personal and Contact Details: Residential Address: #3 Sri Krishna Residency, Yadava Farm, J.P. Nagar 7th Phase, Bangalore 560062 Residence Phone:- Date of Birth: May 22, 1976 Alternate e-mail:-Passport Number: J-
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