I am extremely motivated to constantly develop my skills and grow professionally. I have been successful on working in a team environment as well as independently. I have been a Customer Service Supervisor with over 6 years of experience in the BPO Industry. I have an exceptional communication and networking skills and an expert in Microsoft Office and CRM Management. I have the ability to work under pressure and multi-task and the ability to follow instructions and deliver quality results. My previous experience consist of Sales, Technical Support, Customer Service and Escalations Expert in the field of telecommunications. I strongly believe that customer loyalty is always impacted when you employ the right service professional to represent you when assisting your valued customers. I have assisted all types of customers in all types of settings. I have the ability to plan and strategize things. I prioritize revenue generating task and can communicate effectively. I also believe that acquiring and maintaining loyal repeat business as well as spreading the word of your business through these loyal patrons is of the utmost importance in every company. I have excellent administrative skills. I am very good in communication both in oral and written.