Keelie-Ann Brown

My name is Keelie-Ann Brown and I believe I would be an exceptional addition to your team. People do make the difference and my years of experience in the call center customer service industry has demonstrated on many occasions that providing excellent service and going above and beyond for a customer can have a lasting and positive impact on their life and their experience with the company.

I have over 3 years experience within the Call Center Industry:

Technical Support: 

• Panasonic
• Eastlink

Customer Service Representative: 

• Amazon (Inbound calls, Live chat)
• Lyft (Email Support via Zendesk)
• HGS Jamaica (Cigna Insurance - Inbound calls)
• Versatel Marketing (Outbound Insurance sales)
• TouchNote (Email Support via Zendesk)
• Market hero (technical support)

My other skills include:

• Website Management/Development
• 2 years of Data-Entry
• App Development
• Transcription 

I am a quick and eager learner, ready to contribute to the exceptional customer service you provide to your clients. My years of experience in the customer care industry has allowed me to develop great patience in helping others in understanding what your company is about. My experience will also help me to help clients to the best of my ability and knowledge. I hold no doubt that I will be an invaluable asset to your company. Thank you for your time and do enjoy the rest of your day