With over three years of experience supporting business operations, customer service, and lead generation, I am confident in my ability to contribute effectively to your team.
My previous roles include working as a Virtual Front Desk Receptionist for a US-based barbershop, where I handled phone, email, and scheduling tasks; and as a Digital Marketing VA , where I managed LinkedIn outreach, email campaigns, and social media. I also worked as a Lead Generation Specialist, using tools like Apollo.io and Hunter.io to identify prospects and manage outreach. Most recently, I provided top-notch customer service as an F1 Brand Ambassador for American Express in Tokyo.
I am skilled in using platforms such as HubSpot CRM, Freshdesk, and Google Workspace, and I consistently seek training to improve both my technical skills and professional ethics. I take pride in being organized, responsive, and committed to providing excellent service to clients and customers.