KAYONGO AIDAH
OFFICE ASSISTANT I ADMINISTARTIVE & BILLING SUPPORT
Kampala, Uganda | - |-
SUMMARY
Proactive and highly organized Virtual Assistant with 6+ years of experience in administrative support, entry-level
bookkeeping, and client coordination. Adept at handling email and calendar management, billing resolution, and financial
documentation. Known for streamlining processes, maintaining accurate records, and supporting cross-functional teams.
Seeking to support a remote team with responsive communication, problem-solving, and a can-do mindset.
TECHNICAL SKILLS
Invoicing & Billing Support
Expense Tracking & Receipt
Organization
Entry-Level Bookkeeping
(QuickBooks
Email & Phone Communication
Data Entry & Report Preparation
Meeting Scheduling & Calendar
Management
Administrative Support & Office
Management
Remote Event Coordination
QA Documentation & Record
Accuracy
PROFESSIONAL EXPERIENCE
Altron Limited / Abraj International
Administrative Assistant / Bookkeeper -)
Hybrid Role – Uganda & Remote
Processed daily expense reports, organized digital receipts, and maintained transaction records using QuickBooks
Created client invoices, processed payments, and tracked outstanding balances to ensure timely billing and cash flow
Answered phones and managed inboxes, resolving scheduling conflicts and client queries promptly.
Coordinated weekly virtual meetings and maintained shared calendars across departments.
Developed and implemented efficient email management systems that improved communication response by 30%
Scheduled meetings, coordinated travel arrangements, and managed appointment bookings
Streamlined administrative systems, improving workflow efficiency and reducing team response delays by 25%.
Managed day-to-day administrative tasks including and calendar management for senior staff.
Handled data entry, filing, and digital document organization for efficient recordkeeping
Performed bank reconciliations and tracked cash flow to ensure the company's financial health
Coordinated and managed virtual meetings using Zoom and Google Meet, ensuring seamless communication and collaboration
across different time zones.
Screen Graphics Limited
Administrative Assistant -)
Onsite – Kampala, Uganda
Handled multi-line phone systems and high-volume email communications with professionalism.
Supported client-facing and internal document control, scheduling, and contract filing.
Managed executive calendars and coordinated cross-department meetings.
Assisted with basic reporting and internal communication updates.
EDUCATION
Bachelor of commerce in Accountancy
Makerere university Kampala I-