Good day! My name is Kaymieth. I am a Healthcare Specialist and a Medical Billing Coordinator for the past 6 years through a BPO company. Providing excellent service for both providers and member is one of my passions. I am currently looking for an opportunity to share my skills as a freelancer and I am confident that I would be a good addition to your team.
Check out the skill-set and experiences I gained:
Healthcare Specialist
- Assisting both members and providers if they want to check benefit and eligibility information, Authorization, and claims status.
- Assisting members if they want to change or update their demographics, updating PCP and IPA assignments, searching for contracted providers, and helping them set up an appointment.
- Assisting providers to check contracts, updating demographics, and credentialing.
Subject Matter Expert (SME)
- Assisting agents with escalated calls
- Navigating knowledge Base
- Helping to utilize necessary tools to provide first-call resolution to our caller's concern.
**Compliance Specialist **
- Scrubbing reports and requests created by the agents
- Checking service forms and service objects created by the agent when they reprocessed a claim, doing a change of assigned doctor and medical group, and other requests sent to our back office.
Medical Billing Coordinator
- Charge entry for new day claim
- Handle claims denial, claims rejection, and appeals
- Submit corrected claims, appeals, and any additional information requested by the insurance.
- Handle account receivables, write off, and missing money
- Outbound calls to follow up on claims status
- Payment posting
Administrative tasks
- Data Entry, Web Research
- Inbound and Outbound Call
- Collate Daily Report