Kayley Camile Pacana

KAYLEY CAMILE PACANA GENERAL VIRTUAL ASSISTANT & ADMINISTRATIVE ASSISTANT ABOUT ME Full-time Corporate Administrative Assistant with 5 years of experience in salary administration, business accounting, risk analysis, budgeting and human resources. My experience includes extensive work in accounts payable, accounts receivable, collections, financial reporting and audits. SKILLS AND EXPERTISE Able to communicate effectively with others Open for new Ideas and willing to learn new ways of doing things. Independent and self reliant but also a team player. Flexible Mindset for workplace flexibility Discretion & Confidentiality Proficiency in Office Software Analytical Skills and Applied Critical EDUCATION TAGOLOAN COMMUNITY COLLEGE thingking to solve Problem Able to lead a team and work well in team ASSOCIATE IN BUSSINESS ADMINISTRATION MAJOR IN MARKETING SY :- SOUTHERN PHILIPPINE COLLEGE ACCOUNTING AND BUSINESS MANAGEMENT (ABM STRAND) SY :- SOFTWARE PROFICIENCIES Microsoft Office Google Suite Skype Qucikbooks Zoom CONTACT EMAIL :-Phone no. - Skype :live:.cid.dd3f7a2a693f8ac7 Canva ChatGPT CRM PROFESSIONAL EXPERIENCE PHILAUSI FOODS CORPORATION PHILPAK GLOBAL LENDING CORPORATION Corporate Secretary , October 2019 - Assistant Manager / Loan Processor, August 2022 – May 2022 DECEMBER 2024 Managing daily office operations, including scheduling meetings and handling correspondence. Preparing reports, presentations, and documents for executives or management. Handling confidential files, records, and documents with discretion. Organizing and maintaining filing systems I worked with spreadsheets, books and purchasing files. I wrote financial reports. Performed calculations and reviews to ensure payments, amounts, and records were correct. Reviewing loan applications to ensure all required information and documentation are provided. Verifying borrower details such as employment, income, credit history, and debt-to-income ratio. Collecting and analyzing financial documents, including bank (physical and digital). statements, tax returns, and pay stubs. Managing and coordinating appointments, Identifying missing or incomplete documents and requesting meetings, and travel arrangements for executives. additional information from applicants. Handling incoming and outgoing calls, emails, and letters professionally. Ordering office supplies and ensuring smooth day-to-day operations. I wrote daily , weekly and monthly annual expense forecasts, in addition to all the actions necessary to manage costs according to the budget. Coordinating with credit agencies, title companies, and financial institutions for document verification. Coordinating loan closing procedures, including final documentation and funding disbursement. Maintaining accurate and organized records of loan applications and borrower information. Updating loan processing systems with real-time status changes and approvals. Ensuring proper documentation is stored securely for auditing Updating and maintaining databases, contact lists, and compliance purposes and internal records. Bank reconciliation in each payments of the loaners Organizing and managing confidential and I worked with spreadsheets in every DAILY, WEEKLY, sensitive company documents. MONTHLY report Handling customer inquiries and directing them to the appropriate departments. I worked with spreadsheets, books and sales and purchasing files. Go to the bank to Deposit all of the collection in Daily collection client. MAKING PAYMENT HISTORY IN EACH loaners WHO IS FULLYPAID. Handling confidential files, records, and documents with discretion. ACCOMPLISHMENT Implemented a new filing system, reducing document retrieval time by 40%. ACCOMPLISHMENT Reduced loan processing time by 30%, improving customer turnaround. Managed executive schedules and travel, Maintained 98% accuracy in reviewing loan applications, improving time efficiency by 25%. minimizing delays. Handled 100+ emails and calls daily, ensuring Helped increase loan approval rate by 15% through detailed smooth office communication. document verification.