KAYLE NICOLE B. ILIJAY
Bachelor of Science in Psychology
I obtain a position that will effectively utilize my skills
and experience and the opportunity to work with my
team. I hold confidence, honesty, flexibility, respect and
value for others. I ensure client's right to privacy and
maintain confidentiality while working with the client's
file.
CONTACT
WORK EXPERIENCE
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Cainta, Rizal
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HARD SKILLS
User Research and Training
Clinical reasoning
Experiential learning
Quantitative and
Qualitative Research
SOFT SKILLS
CUSTOMER SERVICE REPRESENTATIVE 2020 - 2021
Transcom Asia
Provided operational management and support to
ensure efficient and timely resolution of customer
services' issues.
Investigated and resolved billing concerns and other
customer service related queries for the customers.
Worked as a Credit Controller for a month that
enhanced the ability to explain financial issues to
others in a simple yet direct manner.
SPECIAL PROGRAM FOR EMPLOYMENT
OF STUDENTS
2015 - 2019
Rizal Provincial Capitol
Provided help and support to people who are in
need of financial assistance.
Did paper works and administrative tasks.
EDUCATION
Communication Skills
Organizational Skills
Ability to negotiate
Time management
Collaborative
OUR LADY OF FATIMA UNIVERSITY
2018 - 2023
Bachelor of Science in Psychology
SIENA COLLEGE OF TAYTAY
2016 - 2018
Senior High School
Humanities and Social Sciences (HUMSS) Strand
