Kaydeon Goldson

Kaydeon Goldson

$9/hr
Excellent Customer Service Representative
Reply rate:
100.0%
Availability:
Hourly ($/hour)
Age:
37 years old
Location:
St.Catherine, Spanish Town, Jamaica
Experience:
9 years
 Kaydeon Christena Georgia Goldson 82 St. Johns rd. Spanish Town, St. Catherine Phone: -/ -- My major objective is to work in an organization where I can contribute to the development and economic growth of that particular organization through the utilization of the skills and experience that I have gained over the years. I enjoy new challenges and meet each with enthusiasm and a great work attitude. PERSONAL INFORMATION Nationality: Jamaican Sex: Female D.O.B: 30.11.87 EDUCATION - Charlie Smith High School (Evening Class) CXC Passes: Human and Social Biology English Language A 2001 – 2005 Clan Carthy High School (School Leaving Certificate) CXC Passes: Food and Nutrition Home and Family Management Integrated Science Clothing SPECIAL AWARDS Certificate in First Aid & CPR - The St. John’s Ambulance Association & Brigade Jamaica. Lay Diabetes Facilitator Certificate - Diabetes Association of Jamaica. Class Monitor - Clan Carthy High School (Grade 8). School Prefect - Clan Carthy High School (Grades 10-11). WORK EXPERIENCE 2019 Upwork California College Bound (School Outreach Coordinator) Handle Inbound sales calls from customers, send email, contact various schools in the US, explain programs and services to Attract potential clients to schedule appointments, use CRM, Customer Service tasks - Upwork Del Condominium Rentals Inc. (Customer Service rep) Review & address incoming emails, Send acknowledgement of receiving documents, Scan and upload documents, update excel files, identify missing information on any rental application, Follow up with lessor, distribute signed lease, notify utilities company for set up, Prepare Rental Management Agreements, Name change addendum preparation, Update and maintain referrals log  Confirm commissions’ invoices, cheques, and notify appropriate parties to pick-up/distribute, Communicate with the leasing representatives keeping them updated on all applications and their status. - Upwork PHENIX (Customer Service rep, tele sales) Inbound and outbound calls, process orders, process payments, complete shipping labels and emailing completed shipping label to production department, walk through with customers website issue, assisted customers with online Purchasing. 2017 Upwork Eric Chen (Customer Service rep) Make phone calls, ask questions. 2017 Upwork Data Research Sourcing (Simple Website Task Assistance) Simple website task categorizing product reviews. - Upwork Juniors Food Truck (Customer Service rep, tele sales) Taking phone orders, track orders placed, send and receive emails 2015 Upwork Tracy Lee LLC (Simple Website Task Assistance) Simple website task categorizing product reviews. 2015 Upwork Blackandwhite (Simple website task) Google review  2015 Upwork Knox Media Group (Virtual Assistant for Kindle Publisher, Manager) Kindle book posting on Facebook. 2015 Upwork Erica Burns Design (Instagram Manager) enhancing followers for Instagram account. - ACS A Xerox Company (Technical Customer Service rep.) Receive calls, send email, trouble shoot kindle, and assist with online Purchasing. 2010 Medical Associate (Personal Secretary, Filing Clerk & Receptionist) Events Planning, Filing, Made & Received Telephone Calls, Book Keeping. 2008 – 2009 Trans Ocean Shipping Company (Receptionist) Made & Received Telephones Calls, Logged & Distributed Cheques, Logged & Distributed Mails, Data Collection, Ordered Company Stationeries. 2008The Ministry of Health (Wellness Facilitator, Lay Diabetes Facilitator, Receptionist, Administrative Team Assistant, File Clerk, Camp Counselor & Camp Song Director) Checked persons’ BMI, Disseminated Informational brochures and posters, Book Keeping, Data Collection, Managed & Planned Wellness Corners and Assisted in the Workplace Wellness Programmes, Advised Diabetic campers and taught them new songs as well as assisted them in taking their medication. VOLUNTEER EXPERIENCE 2008National Youth Service (Participant) Assisted in Government Fundraising Events & Provided services for the National Youth Service when needed. Skill Hair Braiding Certificate in Braids and Barbering HOBBIES Researching, communicating with people, browsing the net and singing. REFERENCES Mrs. Tayana Coombs Hamilton Manager ACS Xerox (Kindle department) Tel: -
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