Kawaldeep Singh

 Kawaldeep Singh Email:-Mobile No:-,- Passport Number-R- PERSONAL SUMMARY A creative, proactive and forward-thinking person, willing to work in challenging and highly competitive environment where I would be able to explore my abilities and hence contribute to the best of myself and realize my potential. SYNOPSIS A Result Oriented Professional with 18+years of experience & working as a Sr. Manager in Transmission Operations head with specialization in Transmission Network Planning & O&M. ITIL V3 Foundation and CCNA Certified. Rich experience in Transmission (Microwave & Mux): Decent exposure to Alcatel/Nokia, ECI, Huawei, Nortel, NEC Transmission equipment & ZTE, Motorola BTS. Expertise in reducing downtime, enhancing operational effectiveness of equipment and handling engineers on complex faults & ensuring Service Assurance, Service management & Service Delivery within the prescribed SLA. Hands-on experience in spearheading wide activities of installation, commissioning, operations & maintenance of Transmission equipment’s. An effective communicator with excellent relationship, management skills, strong analytical & problem-solving skills. Experience in NOC Operations & Managing multiple teams in CNOC and taking the responsibility of CNOC operations and maintenance, handling critical mobility and enterprise outages in co-ordination with Teams and necessary escalation to higher ups. Training and leading a large team, providing discipline and performance feedback. Knowledge of FTTx, GPON & GIS. AREAS OF EXPERTISE Expertise in Planning, designing & optimization of Transmission Network Including Microwave Links, fiber routes & protection paths for enhancing network stability. SYNC & DCN planning & implementation. Handling the transmission network design, involved in link budgeting for transmission links, conducting transmission surveys and providing TAC level support. Looking after installation, commissioning and operations & maintenance of Transmission equipment’s involving technologies such as DWDM/OTN/Ethernet/SDH/PDH. Coordinating with vendors for preventive maintenance activity scheduling, monitoring alarms and handling NOC shift escalation calls. Expertise in Preparing Report formats, check points, ATP formats and ensuring their proper implementation. Directing and leading O&M personnel, imparting continuous on job training to the workforce for accomplishing greater operational efficiency. ORGANISATIONAL DETAILS Since 13 June 2019 to Till Date Designation: Senior Manager- Consolidation lead Current Role: Consolidation Lead : PJ, HP & JK For VIL Project Working as Transport network consolidation planner for E-Idea and E-Vodafone network Understanding of AS IS network architecture of both network at Access, Pre-Aggregation, Aggregation and Core level and proposing final architecture based on existing OFC availability for mobile backhaul network, using mix of MPLS-TP, OTN and DWDM Technology. Bandwidth calculation as per frequency spectrum for rings to finalize BoQ requirement per OFC POP. Capacity Utilization analysis for existing core and access Ring, finalizing solution as ring splitting or bandwidth upgradation. MOP preparation for PTN/SDH/OTN mux removal, Traffic shifting to bring network to end state architecture. Since 16 Sept 2014 to 12 June 2019 Tata Communications Transformation Services Limited Transferred to TCTSL as a Manager & responsible for handling North Region Service Assurance Team for TTSL, Spearheading Service Assurance operations of TTSL (4 circles) at Pune NOC. Handling a Team of 18 professionals. Training and leading a large team, providing discipline and performance feedback. Role: Service Assurance Transmission & DCN: Responsible for the restoration of variety of services delivered to customer with SLA like Ethernet, MPLS, ILL, NPLC, DLC, PRI etc. Also maintaining high bandwidth customers up to 10Gbps data rate. Handling PAN India DCN network of Alcatel, ECI, SDH Equipment, DWDM & Nokia & Apollo OTN. Chasing field team for proactive action required for GNEs & Router redundancy to Maintain DCN KPIs. Responsible for the Planning & Implementation of DCN design. Handshake with vendor for handover of newly deployed equipment’s like Nokia 1646 & ECI NPT & XDM Family. Handling a team of 18 members to ensure smooth operations. Doing weekly calls with Upper Management to present the hits & Misses in day to day operations. Preparing presentations related to network KPI & SLA achieved every month. Handling SIP cases which is part of Problem Management to provide high uptime to customers. Co-coordinating with FO team to fix repeated issues & address their problems in monthly calls. Follow up with vendor for the replacement of problematic routers deployed in network. Maintaining PAN India DCN of Alcatel NM, RM Servers. Also managing Fault Management use for Transmission alarm surveillance of Upper North. Chasing FO team to close long pending alarm/tickets. Creating new tools to automate manual work to improve manpower efficiency. Ensuring end-to-end loop testing for signaling and voice circuits before connectivity with other operators and ensuring quality of the network Supervising, Topology creation/deletion ,node creation, network upgradation on Alcatel Transmission System (STM-1, STM-4 & STM-16, STM-64) Expertise on Ethernet over SDH (Point to Point P2P, P2M Point to Multipoint, L2 Multicast), provisioning and integration of Nodes etc. Ensuring proper Synchronization in the network, overseeing the necessary Software & hardware upgrades in the network, ring splitting, restructuring, bandwidth upgrades & providing the necessary L2/L3 support to the teams for the same. Coordinating with Enterprise & Revenue Assurance teams to close any loopholes in revenue leakage to TTSL by carrying out the necessary leased line & bandwidth reconciliation periodically. Responsible for taking all the necessary backups for Transmission & RAN elements. Worked with Tata Teleservices Ltd, HP (Dec 2003 to April 2013) as BSS & TX Lead. Was managing –a team of 8 engineers in HP. Role: I have been associated with Himachal circle since its inception in 2003. Therefore, have been responsible for planning and implementing all its microwave and fiber routes. Have been responsible for surveying, planning and implementing Shimla to Bhuntar & Paonta Sahib to Chamba 7 GHz routes. Installation, Troubleshooting, Integration and Commissioning of Alcatel Network Transmission Equipment – 1660, 1662 & 1642. MW planning, designing, Installation, Troubleshooting, Integration and Commissioning of NEC microwave Equipment – Pasolink, Pasolink+ & iPaso. Have planned and implemented the rest of HP comprising of approximately 200 hops on 15 & 18 GHz. Liaising with BSNL & Private Operators for POI, proper functioning of the SDH equipment’s at POI Locations and Loop-break Test to check the Electrical Ports of Mux. Planning and implementation of STM-64 backbone from Shimla to Chandigarh and from Shimla to Pathankot. In addition to this, I have been responsible for bringing each and every HOP and MUX node in the circle on NMS which has resulted in 100% manageability. Supervising, Topology creation/deletion ,node creating, network upgrading on Alcatel Transmission System (STM-1, STM-4 & STM-16, STM-64) Ensuring Provisioning, Rerouting & Trouble shooting of circuits of various bandwidths like E1, E3 & STM-1, STM-4,Ethernet (Point to Point P2P, P2M Point to Multipoint, L2 Multicast) etc. Ensuring proper Synchronization in the network, overseeing the necessary Software & hardware upgrades in the network, ring splitting, restructuring, bandwidth upgrades & providing the necessary L2 support to the teams for the same. Providing Wire line Solutions depending upon the customer’s requirement (Ethernet, MPLS, ILL, NPLC, DLC based etc). As a BSS Team Lead, I have been responsible for Performance Analysis of transmission faults, KPIs, O&M of cell sites and overall uptime of the circle. Worked with Reliance Infocomm, New Delhi (Feb 2003 to Dec 2003) as System Engineer – responsible for the monitoring of Transmission network at NLD as well as POI, MAN, BTS sites. Role: Installation, Troubleshooting, Integration and Commissioning of Nortel Network Transmission Equipment - TN-16XE, TN 4XE, TN-1C. Monitoring of Preside EC-1. Responsible for the monitoring of Transmission network at NLD as well as POI, MAN, BTS sites. Allocation, connectivity and testing of new E1’s at various POI locations related to Govt. sector companies and POI locations staff. Execution and testing of new work orders generated by National Network Operational Center (NNOC). SEMINARS/ TRAINING ATTENDED Trainings: Completed Three Green Belt & Two Yellow Belt Programs of Six Sigma as a team member. SDH/Access - Basic, OMSN, NMS Training from Alcatel. PATHLOSS & FOTS/SDH/DWDM by TTSL Test Lab. Basic of CDMA by Motorola India Ltd. 1353NM & 1354RM Training from Alcatel. ZTE RAN (BSC+BTS) at ZTE university Bangalore Alcatel FOTS 1660, 1662, 1642 training from Alcatel ACADEMIA: 4-year Degree in Electrical Engineering from Guru Nanak dev Engg. College, Ludhiana (Punjab) under State Punjab Technical University in 2002. PERSONAL DETAILS Date of Birth : Feb 18, 1981 Permanent address : S/o Gurdev Singh Dhody, New abadi Akalgarh, Halwara AD, Ludhiana 141106 Date:Kawaldeep Singh