Kaviyen Moothoosawmy

I am an accomplished Pharmacy Assistant with extensive experience supporting fast-paced community pharmacy and doorstep dispensing services in Cambridge and the wider UK. Since 2015, I have worked at Healthgroup (Doorstep Dispensaree), where I play a key role in the end-to-end prescription journey—from accurate dispensing and medication preparation to final checks, documentation, and patient support. I’m trusted to handle prescriptions with precision, applying strong attention to detail and safe mixing/dispensing techniques while maintaining secure medication storage and meeting regulatory standards.

A major strength I bring is operational efficiency. I actively manage pharmacy workflows, ensuring stock availability, improving inventory accuracy, and streamlining processes to reduce errors and delays. Through disciplined inventory control and clear procedures, I have helped enhance reliability across day-to-day operations and contributed to measurable improvements, including reducing errors by 20%. I’m also comfortable training and supporting new team members, helping them follow best practice procedures, maintain high service standards, and integrate smoothly into the team.

In addition to my pharmacy expertise, I offer strong IT and troubleshooting capability that helps bridge the gap between clinical operations and technology. I support software and point-of-sale systems, resolve workflow bottlenecks, and help keep pharmacy operations running smoothly when technical issues arise. This blend of pharmacy operations and technical problem-solving allows me to adapt quickly, spot inefficiencies, and implement practical solutions.

My approach is patient-focused and service-driven. I communicate clearly and professionally with patients and healthcare colleagues, handle enquiries and complaints calmly, and ensure patient information is treated with care and confidentiality. I take pride in being dependable, organised, and proactive—someone who can be counted on during busy periods while maintaining accuracy and compliance.

Academically, I hold a Bachelor of Engineering in Electronics Engineering from Middlesex University, which reinforces my analytical mindset and structured approach to problem-solving. I am fluent in English (native) and proficient in French (C2), enabling effective communication with a broad range of patients and colleagues. Overall, I combine hands-on pharmacy experience, operational leadership, and strong technical capability to deliver safe, efficient, and high-quality service every day.