Katya Casaway

CATHERINE M. CASAWAY-HORMILLOSA VIRTUAL EXECUTIVE ASSISTANT Professional Portfolio PROFESSIONAL SUMMARY Dedicated and highly organized General Virtual Assistant with one year of experience providing comprehensive administrative support to clients across diverse industries. Proven ability to effectively manage tasks, communicate with clients, and streamline processes to optimize efficiency. Skilled in scheduling, email management, data entry, and project coordination. Demonstrates exceptional attention to detail and a commitment to delivering high-quality results within deadlines. Adept at adapting to new technologies and platforms. Committed to providing excellent customer service and contributing to the success of clients' businesses. WORK EXPERIENCES June 2021 - June 2023 (part time to full time) VIRTUAL EXECUTIVE ASSISTANT Bfine Systems Sdn Bhd | Kuala Lumpur, Malaysia Managed executive calendars, scheduling appointments and meetings, and ensuring timely reminders and follow-ups. Handled email correspondence, prioritizing messages, and composing responses on behalf of executives and team members. Conducted research on various topics, collected and analyzed data, and prepared reports and presentations for management. Assisted in organizing and coordinating company events, including meetings, conferences, and workshops. Provided general administrative support, such as data entry, document organization, and file management. Collaborated with cross-functional teams to ensure seamless communication and efficient project coordination. Managed and maintained client databases, ensuring accurate and up-todate information. Assisted in social media management, including content creation, scheduling, and monitoring engagement. Handled travel arrangements, including booking flights, accommodations, and transportation for team members. Supported the IT Services and Cybersecurity team with various tasks, including documentation, research, and client communication. June 2019 - June 2022 ACADEMIC COORDINATOR Olongapo Wesley School, Inc. | Zambales, Philippines Oversaw the academic programs and curriculum development for the secondary school, ensuring alignment with educational standards and objectives. Coordinated with teachers and staff to develop and implement effective teaching strategies and instructional materials. Conducted regular evaluations and assessments of teachers' performance, providing feedback and support for professional growth. Monitored student academic progress, identifying areas for improvement and implementing appropriate interventions. Organized and facilitated faculty meetings, workshops, and professional development sessions to enhance teaching practices. Managed the school's examination and grading systems, ensuring accuracy, fairness, and timely reporting of student performance. Supported the school administration in maintaining and updating academic policies, guidelines, and procedures. Handled administrative tasks, including scheduling, record-keeping, and documentation related to academic matters. EDUCATION MASTER OF ARTS IN EDUCATION - MAJOR IN MATHEMATICS Bataan Peninsula State University january 2021 - April 2022 Finished all academic requirements (Undergraduate) BACHELOR OF SECONDARY EDUCATION - MAJOR IN MATHEMATICS Gordon College June 2014 - May 2019 SKILLS Administrative Support Communication Skills Scheduling and calendar management; Email management and correspondence; Data entry and database management; File organization and record keeping Excellent written and verbal communication; Professional phone etiquette; Client and customer service orientation; Effective listening and problem-solving Organization & Time Management Technology & Software Proficiency Task prioritization and deadline management; Multitasking and handling multiple projects simultaneously; Attention to detail and accuracy; Proactive and self-motivated work approach Microsoft Office Suite (Word, Excel, PowerPoint); Collaboration tools (Google Workspace, Microsoft Teams); Project management platforms (Trello, Asana); Virtual meeting tools (Zoom, Microsoft Teams); Cloud storage and file sharing (Google Drive, Dropbox) Research & Analysis Adaptability & Learning Internet research and data gathering; Data analysis and report generation; Market research and competitor analysis; Proficiency in using search engines and online resources Ability to quickly learn new tools and software; Flexibility to adapt to changing work requirements; Willingness to acquire new skills and knowledge Social Media Management Content creation and scheduling; Social media platform knowledge (Facebook, Twitter, LinkedIn); Social media monitoring and engagement; Basic graphic design skills (Canva, Adobe Photoshop) FREELANCE JOBS RESEARCH & DEVELOPMENT PROFESSIONAL FOR MOBILE APPLICATION ATNA Solutions Sdn Bhd | Kuala Lumpur, Malaysia | January - April 2023 Conducted extensive research on existing TNA mobile applications to identify gaps and opportunities for improvement. Collaborated with cross-functional teams including designers, developers, and product managers to define the scope and requirements for the TNA mobile application. Gathered and analyzed user requirements, market trends, and competitor offerings to inform the development process. Participated in brainstorming sessions to generate innovative ideas for features and functionalities of the TNA mobile application. Developed prototypes and proof-of-concepts to demonstrate the feasibility and potential of new features. Collaborated with the development team to ensure seamless integration of the R&D findings into the application's design and functionality. Assisted in the creation of product documentation, including user manuals and technical specifications. WEB DESIGNER AND CONTENT WRITER AmplifySec Sdn Bhd | Selangor, Malaysia | December 2023 Created visually appealing and user-friendly website layouts using HTML, CSS, and website builders. Implemented responsive design principles to ensure websites adapt seamlessly across different devices and screen sizes. Customized and configured WordPress themes to achieve the desired website layout and functionality Implemented responsive design principles to ensure websites adapt seamlessly across different devices and screen sizes. Customized and configured WordPress themes to achieve the desired website layout and functionality TOOLS Email Clients: Microsoft Outlook, Gmail Video Conferencing Tools: Zoom, Microsoft Teams, Google Meet Collaboration Tools: Google Drive, Microsoft OneDrive Customer Relations: Salesforce, HubSpot Communication and Messaging: Slack, Microsoft Teams Calendar and Scheduling Tools: Google Calendar, Microsoft Outlook Calendar, Calendly Note-Taking and Organization: Evernote, OneNote, Notion Project Management Software: Trello, Asana, StartInfinity, Airtable, Monday.com Social Media Management Tools: Meta Business Suite, ClickUp Content Creation: Canva Video Editing: PowerDirector Help Desk Software: Zammad