Katrina Puentevella

KATRINA PUENTEVELLA Sales and Marketing About Me Dedicated and Industrious, I am deeply committed to continous learning and growth, leveraging diverse experiences to enhance service delivery for those in need. With a solid background in marketing and sales, i bring valuable expertise to any role. --Bacolod City, Negros Occidental Education La Consolacion College Bacolod City Bachelor of Science in Tourism Management - Riverside College, Bacolod City TESDA NCII (Caregiver- Skills Management Skills Administrative duties Teamwork Adaptability Time Management Communication Customer Service Experience Customer Service Representative - iQor Bacolod City Handling customer inquiries via phone, Addressing and resolving customer complaints, issues, or concerns effectively and efficiently. Assisting with product recommendations, upselling, and processing orders as needed. Maintaining a thorough understanding of the company's products or services to provide accurate information and support. Operation Sales Manager - Otako Monsta Ph. Develop and implement sales strategies to achieve organizational sales goals and revenues. Analyze market trends and competitor activities to identify opportunities for sales growth. Recruit, train, and manage the sales team to ensure they achieve individual and team targets. Provide coaching, guidance, and performance evaluations to sales staff. Medical Sales Representative 2022 Sensomed Philippines, Inc. Responsible for promoting and selling medical products or services to healthcare professionals and organizations Build strong client relationships, and contributes to the company's success in the healthcare market. Present and demonstrate medical products or services to healthcare professionals, including doctors, nurses, and pharmacists. Educate potential clients on the benefits, uses, and features of the products. Build and maintain strong relationships with existing and potential clients. Provide excellent customer service and follow up with clients to ensure satisfaction and address any concerns. References Joanna Mikaela A. De Pedro Otako Monsta Ph. / CEO Phone:- Sunny Morelos Sensomed Philippines Inc. / Supervisor Phone :-